Out of Hours Ward Clerk

Royal Devon and Exeter NHS Foundation Trust ,
Exeter, Devon
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Job Description

We are looking for an enthusiastic and motivated person to join the Acute Medical Unit in a ward clerk role. The Acute Medical Unit is linked to the Emergency Department and General Practice (GP) services and is based at the RD&E main hospital site. Our admin team is made up of an Admin Services Manager, Admin Line Manager, and a Team Leader and there are 18 members of our friendly dedicated admin staff. In addition we have a team of Ward Consultants and Doctors as well as Ward Matrons and Nursing staff. The Acute Medical Unit deals with approximately 21,000 admissions per year and is an exciting and stimulating place to work. You will deal with referrals from the Emergency Department and also from GP's, admitting patients onto the ward and dealing with their subsequent pathway through the hospital. You must have excellent communication and interpersonal skills with a pleasant telephone manner. It is essential that you have the ability to interact with patients calmly, sensitively and efficiently both on the telephone and in person. You must be able to use your own initiative, prioritising your workload to meet the changing needs of the department, as the Acute Medical Unit is a high pressure fast paced environment. If you feel you are the right person to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Working pattern: 1600-2200 - 21 hours average per week on a rolling 4 week fixed pattern rota. Key to this role is the ability to be flexible to cover periods of annual leave and sickness Salary: 18,005 - 19,337 (pro rata) + enhanced pay for working out of hours (20000-0800 and weekends) Please contact Kate McBay (Admin Team Leader) for a copy of the rota on 01392 402858 or email katemcbay@nhs.net Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Honesty, Openness & Integrity Fairness Inclusion & Collaboration Respect & Dignity ***Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.*** DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE VACANCY BEFORE THE CLOSING DATE. Employment Type: FULL_TIME

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