Operations Support Administrator, Cheshire Contract

Mitie ,
Stockport, Greater Manchester

Overview

Job Description

Operations Support Administrator Location: Stockport Monday to Friday - 21 hours a week Salary: 11,000 per annum Closing date: 17th June 2020 Job objectives and responsibilities Supporting the Contract with administrative duties in order to ensure smooth running of operations Main duties and accountabilities * Co-ordination of statement requests from Police to ensure timely response * Handling of court warning letters and liaison with Criminal Justice Departments * Provide administrative support for recruitment activity including co-ordination of vetting and onboarding for new starters. * Create and maintain personnel records for the contract, including professional registration details, training, and absence. * Have an understanding of the clinician's rota and assist in updating * Liaison with Mitie Central Services for Personnel/ Payroll records and processing of starter and leaver documentation * Maintain contract databases and trackers * Coordinate all central ordering for the contract * Data input and production of periodic management information including absence reports * Provision of admin cover for the wider business during periods of absence (in liaison with the Business Operations Manager) * Recording and provision of minutes of meetings as necessary * Word processing and other secretarial / admin duties as required * Meeting visitors and ensure that they are dealt with courteously and professionally * Dealing appropriately with incoming and outgoing mail * To ensure telephone and email enquiries are answered efficiently * Act as central point of contact for all contract administrative duties * Co-ordinate Docusign communication * Ad hoc administration duties and projects as requested by the Contract Director & Business Operations Manager * Undertaking other duties appropriate to the post and in line with the needs of the organisation Essential * Experience of working in a busy, fast-paced office environment * Excellent organisational skills, delivering to deadlines and ability to work under pressure * Excellent standard of verbal and written communication * Excellent interpersonal skills, able to communicate effectively with a range of individuals and roles * Ability to set and work to clear priorities * Experience and competence in use of Microsoft system tools * Ability to manage own time and workload effectively * Attention to Detail * Team Working * Planning and Control * Delivering Excellent Customer Service * Able to work unsupervised Desirable * Experience of working in HR or Payroll * Experience of working in a police environment * Experience of working in a clinical environment Health and Safety responsibilities * Follow Group and company policies and procedures at all times; * Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; * Use all work equipment and personal PPE properly and in accordance with training received; * Report any issues or training needs to your Line manager and /or via your divisional incident reporting system Note This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.