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Loxam Powered Access
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Bristol, Bristol
Workshop Service Manager
Overview
Job Description
Are you an experienced HGV Service Foreman or HGV Service Manager looking to join a market leader? Do you enjoy supporting colleagues and helping get the best out of them? We're looking for a Workshop Service Manager to join the Nationwide Platforms team at our depot in Avonmouth. You'd look after a team of five engineers, with full responsibility for the depot. You'll have a commercial outlook, with a focus on driving best practice to achieve challenging engineering targets. In return you'll receive a competitive salary, 25 days holiday bank holidays, life assurance, Westfield Health Insurance and auto enrolment pension plan. Responsibilities include: - * Manage all resources related to the maintenance of a hire fleet of truck and van mounted booms. * Ensure effective implementation of all engineering policies and procedures. * Maintain high level of equipment availability and reliability at optimal cost. * Support compliance to all legislative requirements, and internal QHSE standards. * Deliver technical initiatives and projects through to satisfactory outcome. * Ensure continuous improvement in all engineering standards, using best practice. * Produce qualitative and quantitative engineering related information. * Manage workshop labour and administrative resources to achieve all specified maintenance standards and objectives. * Manage appropriate fleet hire availability through day-book. * Provide technical advice to location staff. * Dotted line responsibility for the allocation of duties to Operators. * To meet and greet customers. * To provide handover of machines to customers and familiarise customers with machine operation. * Ensure all maintenance actions are carried out to appropriate standard and in within acceptable timescale e.g. service, thorough examination etc. * Ensure all engineering related initiatives are carried out to appropriate standard and within acceptable timescales e.g. TechX. * Ensure safe systems of work are applied to all activities carried out. * Report on engineering outputs as required. * Report engineering incidents or issues, including warranty failures and customer damage. * Identify collective and individual staff training needs. * Deliver technical 'tool-box talk' type information sessions to engineering staff. * Maintain appropriate stock holding levels for spares, sundries, fuels and lubricants. * Liaise with external parts and service providers when required. * Contribute to inter-group projects and initiatives. * Develop productive relationships across all regional and inter-regional functions to meet the overall business plan. * Share best practice. About you: - * Previous experience of HGV fleet maintenance environment. * Previous experience of managing a team of engineers whose primary task is the maintenance and service of chassis and ancillary hydraulic equipment. * Strong working knowledge of a broad spectrum of manufacturer types from Ford Transit through to Mercedes, MAN, DAF and Volvo vehicles. * Formally trained in an engineering discipline, and qualified to C&G 390, NVQ level 3, or equivalent. * Good upward and downward communication skills. Nationwide Platforms is the market-leading powered access rental company in the UK providing a fleet of more than 15,500 machines with working heights from 3m to 90m.