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Riverside
,
Liverpool, Merseyside
Support Worker
Overview
Job Description
Riverside have a new opportunity for a Support Worker, working full-time, on a permanent basis. You'll earn £21,451 per year, increasing to £22,459 after 18 months, dependent on performance. Who you'll be helping The Powerhouse is a service providing temporary accommodation for 16-21 year olds who have low to medium support needs. Each person requiring support is allocated someone like you, a Support Worker. We seek to make sure our service users personally progress to a stage where they can move out and live independently in their own permanent residence. These young adults have no access to settled accommodation and are considered vulnerable. Though some days your resilience will be required, we'll give you the training and guidance you need to deal with any situation. We encourage you to take the unique skills you gain in this role and use them to enhance with your career in social housing. Riverside offers roles for Service Managers, Specialist Support Workers and so many more truly fulfilling roles that our staff progress into. Working with the young people at The Powerhouse is incredibly rewarding and your input can truly make a difference here. You can read more about the scheme here. What will you do? The Support Worker is responsible for the delivery of individual, positive outcome focused support packages to clients of Riverside's supported schemes and ensuring that the support service promotes empowerment and independence. It is imperative to work as part of a staff team committed to "best practice" in the social housing field working proactively with clients in achieving their personalised support outcomes. Day to day Your key responsibilities as a The Powerhouse Support Worker will include: • Delivering a 'best practice' support service, appropriate to clients' needs. • Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues. • Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let. • Knowledge of 'best practice' in both crisis intervention and planned support working. • Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs. • Ensuring clients have access to relevant external support services. For a deeper understanding of your responsibilities, take a look at the job description linked below. Does this describe you? You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too with an understanding of the barriers faced by vulnerable customer groups. You have experience of working with individuals with complex needs and experience of delivering structured support and risk management in a supported environment. Click on the job description linked below to see a full list of our essential requirements. What's in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Opt-in to our auto-enrolment pension scheme • 25 days holiday per year • Family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption • Employee Assistance Programme • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings Who are Riverside? We are one of the UK's leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you're thinking of joining us as a Support Worker, we'd love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. Please note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews.