Receptionist

Bupa Care Homes ,
London, Greater London

Overview

Job Description

Receptionist The Highgate Care Home , 12 Hornsey Lane, Highgate, London, N6 5LX It's the small things that can often make the biggest difference. At Bupa Care Homes, we know it's our privilege to care for people - supporting them to live with dignity and independence. Right now, we're looking for a caring and organised individual to join us as a Receptionist at The Highgate care home in Highgate, London to help us be the positive difference to our resident's lives. Working hours and salary 8.72 per hour Part -time/Job share - 37.5 hours per week (includes weekend working) What your typical day involves * Acting as the first point of contact for all visitors to the home * Providing advice and support both face to face and over the phone * Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing * Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed Who we're looking for You've worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You're approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people's lives. What's in it for you? * Comprehensive induction, on-going training and development, access to internal apprenticeship schemes * Your DBS Check (44) paid for * Access to Wagestream - an app-based service that offers you the choice to be in control of when you access your earnings* * NEST work place pension and Life assurance * 28 days annual leave (inclusive of statutory bank holidays) * Hot meal provided on a 12-hour shift * Refer a friend bonus scheme * Uniform provided * Smile Everyday - a health and well-being package giving access to 24/7 health lines along with access to a Physiotherapist for muscle, joint and bone support * Retailer discounts, including interest free travel ticket loans, discounted gym membership and discounts on Bupa dental care * Free flu vaccine *Only available to permanent employees where HealthRoster is used. About our home Set in Highgate, opposite Waterlow Park, The Highgate is accessible on the Northern line with Highgate and Archway stations within walking distance from the home. The team provides high-quality nursing care including for those living with physical disabilities and people in need of rehabilitation. With a real family feel, the team are passionate about providing person centred care, championing dignity and independence - organising a wide variety of activities meaning there's no typical day here. As part of the team, you're supported from day one to learn, develop and encouraged to progress. Who we are As a leading healthcare group, we run care homes, retirement villages, health centres, dental centres and hospitals all over the world. As well as providing insurance to over 16 million people. We're a big company but no matter what business area you're in, our purpose is simple - helping people live longer, healthier, happier lives. And we have belief in you to help us achieve it. Want to know more? Check us out on Facebook and Twitter by searching for Bupa UK Careers. Bupa is committed to ensuring that every applicant is assessed for employment, promotion and development solely based on personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.