Accounts Receivable Associate

The Hut Group ,
Northwich, Cheshire
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Overview

Job Description

Reporting into the Accounts Receivable Manager, the primary responsibility of the Accounts Receivable Associate is to ensure that the processing of B2B customer billing is carried out as per company policy and right first time approach to maximise cash and minimize risk. The Accounts Receivable Associate will manage a billing portfolio of B2B customer accounts to the expected standard of customer experience. Liaise with THG internal stakeholders providing top class customer service levels, and ensuring that the customers accounts are always up to date through allocating and posting cash receipts. The Accounts Receivable Associate acts as a subject matter expert and point of reference for activities or issues related to customer billing, and ensures that related processes are executed in line with the Group procedures and according to the internal and external audit requirements. Performance Delivery * Process B2B Customer invoices and credit notes timely and accurately in accordance with HMRC VAT regulations, company guidelines and SLA's * Post customer receipts daily into the ledger and allocate invoices accurately according to remittance advices and SLA's * Send customer invoices via email once posted and upload to portals where required according to SLA's * Provide support to internal stakeholders and expertise, and act as first point of reference to resolve any queries coming through the relevant mailbox. Handle all queries efficiently and effectively to ensure all SLA's and KPI's are met * Develop and maintain excellent working relationships with external Customers, internal stakeholders and wider finance teams * Strives to achieve best practice performance levels as per benchmarks agreed with the Accounts Receivable Manager Process Management and Improvement In liaison with the Accounts Receivable Manager, identify and propose continuous improvement initiatives Work with internal stakeholders to understand their expectations and processes, and build professional relationships wtih them Requirements Qualification: * Professional education or equivalent experience * Fluent in English verbal and written. Another European Langage (French, Polish, Swedish, German) an advantage. Experience: * A good knowledge & understanding of Accounts Receivable processes * You will have experience of processing a high volume of invoices/credits in multiple currencies * A good knowledge and understanding of VAT requirements * A solid working knowledge of Microsoft Word, ACCESS, Outlook and Excel (Understanding V-Lookup, Pivot and Functions an advantage) * Knowledge of SAGE X3 advantageous or any other ERP systems * Track record of high performing standards and hitting deadlines consistently Benefits * Competitive salary * Bonus scheme * Company pension * Company discounts * Cycle to work scheme

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