Supported Housing Officer - Income

Regenda is now recruiting for a Supported Housing Officer - Income, to work with our Independent Living team in Liverpool. About the role The main purpose of this role is to maximise income and achieve performance targets around rent collection and arrears recovery, in a way that supports our customers to sustain their tenancies and take responsibility for managing and maintaining a clear rent account. The ideal candidate will possess experience of managing a range of housing related debt within a context of balancing the needs of the tenant and that of the organisation. You will be a determined individual and have a 'can do' attitude. You will also possess a firm and consistent approach which supports residents to maximise their income and to maximise the income for the Company. The successful candidate will have an excellent knowledge of the welfare benefit system relating to the social housing sector, especially working with disabled and vulnerable customers. You will have fantastic communication skills both written and verbal, along with the ability to create positive working relationships with partners. You will also have a passion for coaching, developing and motivating teams and staff members to be the best version of themselves. About us The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our core purpose is to regenerate places to create opportunities for people. About our people Whilst individually our people are unique and diverse, they share one common attribute - they are Regenda People. Regenda People understand what it means to have a business mind and a social heart. Regenda People are committed to lifelong learning, embrace change and thrive on challenges. Regenda People work collaboratively and are motivated by success. And above all, Regenda People live our values and believe in our mission. About our values Our values are the operating principles that guide our conduct and our relationship with customers, partners and stakeholders: · Customer focus · High performance · Efficiency and value for money · Teamwork · Ambition and dynamism · Openness and honesty. About our offer Regenda offers a competitive reward package, including a range of salary sacrifice benefits, contributory pension scheme, enhanced annual leave and flexible working options. We believe in coaching, growing and developing our employees, with a wide variety of learning and development opportunities on offer. About applying This is a truly fantastic time to join a dynamic and ambitious organisation. If you think you've got what it takes to join our team and if you understand what Regenda People are all about, then take action - apply now! Interview / Assessment date: 7 July 2020