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Co-operative Group Limited
,
Bromyard, Herefordshire
Funeral Director
Overview
Job Description
26,877 - 29,858 plus benefits Bromyard We're looking for a passionate and caring funeral director to join the Co-op Funeralcare team. As market leaders, we've a reputation for providing a caring and compassionate service when families need it most. In this role you'll be right at the heart of that service. And in return, we'll offer you a competitive salary, excellent pensions and holidays, as well as access to discounts on a range of Co-op products and services. As a funeral director you'll spend most of your time with families, supporting them through the funeral arrangement. It'll be up to you to manage your time, building strong and trusting relationships with clients; making sure you're on hand to support them as and when they need it. What you'll do be our client's main point of contact; supporting and guiding with the help of the wider team help clients to understand and choose the best products to meet their individual needs and budget, documenting and passing on details and actions for other colleagues to support carry out care duties such as returning ashes to clients, arranging viewings and spending time out in the community work closely with the funeral arranger to make sure client needs are met lead the funeral service crew and driver colleagues on the funeral ceremony, making sure all necessary information is handed over to and understood by the care logistics team assist on the funeral; conducting the ceremony and carrying the deceased when necessary This role would suit people who have a true customer focus and a real passion for delivering a great service the ability to capture intricate detail and make sure it is reflected in the service we deliver a warm, personal and professional approach compassion, understanding and empathy, and the ability to keep a cool head under pressure a UK manual driving licence Why Co-op? As a Funeralcare colleague, you'll do work that matters in an organisation where principles are just as important as profits. You'll also get a fantastic package including: 23 days holiday (pro rata, rising with service) a pension with up to 10% employer contributions access to wellbeing support and other benefits discounts on Co-op products and services exclusive discounts and offers from a huge range of retailers Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. As part of your application you'll need to complete an online assessment. It will take you around 12 minutes to complete this test.