Evening and Weekend Lettings Manager

X1 Management ,
Manchester, Greater Manchester

Overview

Job Description

X1 Lettings Manchester - Part Time Evening and Weekend Lettings Manager X1 Lettings are currently seeking a part time Evening and Weekend Superviser for 23 hours per week in our city centre Manchester Branch. Working with us you will have the opportunity to grow your career and experience by working within the team within one of the UK's most exciting and fastest growing locations, delivering fantastic customer care to strengthen our retention of customers/tenants whilst continually building our strong reputation. This is a prime role for you to make a difference, develop your people management skills and strengths, with a complete focus on delivering outstanding personal, team and business results and success. Welcome to X1 X1 is a dynamic and highly successful Property Management company, established in Liverpool in 2011. After exciting business growth we have gone from strength to strength and now operate offices in Liverpool, Manchester in 2014, Leeds in 2017, and Kent later in 2020. We pride ourselves on providing a high quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike. Our Values Our values of Quality; Teamwork; Accountability; Flexibility; Compliance and Fun are at the heart of our culture and the way we do things and essential to our sustained success. Awards and Accolades We love what we do and are proud of our achievements; for the third year running we were the winners of the Grafters Awards, "Best Residential Property Management Company" 2017, 2018, 2019. And, for the second year running X1 won the main award of "Business of the Year 2018, 2019". These awards reflect of focus and commitment to being outstanding in all we do. For more information on X1 please visit our website www.x1lettings.com Who are we looking for · A team player · Enthusiasm · Excellent communication & people skills, friendly attitude · Strong work ethic · Outgoing and Confident · Organised Your role You will be representing X1 Lettings and manage the small team who work after the hours of 5pm and during the weekend, therefore the role of our Evening and Weekend Manager is crucial to our business, you will need to be confident and able to work well with minimal supervision. Some experience in lettings and supervising others is essential. Your principle responsibilities will include; managing and working closely with your team of 2, conducting their 121s with regular check-ins. As supervisor, you will be the crucial link between our day-time Account Managers and our evening and weekend team members, you will take ownership of any issues and communicate regularly with our Branch Manager. You will also be involved in the general lettings duties; such as responding to tenant enquiries via phone and email, booking and conducting on site property viewings, general day to day queries and ensuring customer service is provided to the highest level. In return you will be joining a vibrant team within a rapidly growing company. This is a great role if you are looking to develop your a career within the property industry, build on your people management skills and work for an award winning letting agency. A Full UK driving license is essential. Contract: Permanent, part time Salary : £10 per hour, plus lucrative quarterly commission scheme Hours per week: 23 Start date: ASAP Location: Media City, Manchester Required working hours : Wednesday - 4.30pm - 8pm Thursday 4.30pm - 8pm Friday 4.00pm - 8pm Saturday 10am - 4pm