Accounts Receivable Specialist

At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. Summary of role The analyst will work closely with BPO / UK team - Responsible for managing the delinquent account relationships for top tier customers - Ensuring maintenance of customer satisfaction on an ongoing basis Complexity of work performed: Medium - High Main activities/responsibilities: - Key Pearson contact point for Customer liaison / payment negotiation - Credit card Fraud prevention activities Technical activities/responsibilities: - Accounts Receivable and delinquent accounts - Prepare ad-hoc analysis / production of reports as requested to support reporting and business decisions delinquent account management - Significant interaction with business units, enabling functions, and auditors - Ensure that corporate policies and procedures are consistently applied Qualifications and experience required: Graduate with relevant degree (Finance, Accounting, Business) and experience in relevant financial environment. Ability to develop skills in the following areas. Prior knowledge or experience an advantage: - Reading of financial data - Communication, organisational and influencing skills - Credit Control - Customer Service / experience - Query resolution experience Desirable skills: - ERP system experienced - Credit Card Fraud experience Expected results: - Strong working relationships with the UK / BPO finance teams & the sales teams. - Understanding of collection risk for top tier of customer accounts - Process improvement over time including simplification and standardization. * Graduate with relevant degree (Finance, Accounting, Business) and experience in relevant financial environment. * Ability to develop skills in the following areas. Prior knowledge or experience an advantage: - Reading of financial data - Communication, organisational and influencing skills - Credit Control - Customer Service / experience - Query resolution experience Desirable skills: - ERP system experienced - Credit Card Fraud experience Expected results: - Strong working relationships with the UK / BPO finance teams & the sales teams. * Understanding of collection risk for top tier of customer accounts - Process improvement over time including simplification and standardisation