Principal Program Manager

Finastra ,
London, Greater London
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Overview

Job Description

Partners & Ecosystem - Implement/Agency Program Manager Finastra: Who are we? We are one of the world's largest FinTech's, with a team made up of over 10,000 superstars, serving more than 8,500 customers across 130 countries We're an energized bunch, who love to be at the forefront of innovation. We make it our mission to develop and stay ahead of the latest trends and technology. Our goal? To put customers at the core of what we do and to deliver solutions that drive transformation and unlock the potential of people and businesses. How do we do this? With a heritage and portfolio spanning the entire banking sector, we have used our expertise to create a unique platform-based approach for the world of financial services. Partnering with global players like Microsoft, Accenture, Salesforce and more, to create an open and inclusive development environment. An environment that cultivates ideas, maximizes creativity, and enables innovation. We believe that the future of finance is OPEN. By focusing on OPEN collaboration, supported by our OPEN platform, our OPEN ecosystem and an OPEN and inclusive culture, we can be OPEN for good. Together, we can ensure financial inclusion and open innovation for everybody. The Future is OPEN. Our Mission and Vision: Our vision is to unlock the potential of people and businesses by creating the #1 open platform for innovation in the world of financial services. Our mission is the journey we are on to deliver this vision, and we are well underway, having launched FusionFabric.cloud in 2019. Already recognised as a secure, industry-leading cloud platform, we've partnered with the largest and most vibrant partner and developer ecosystems to create a hugely scalable environment that fosters collaboration and rapid innovation for all. Inside Finastra, our ambition is to be the most loved and inclusive fintech in the world. Our people across the globe are diverse, talented and open. And we are always looking for the most creative and inspiring minds to join the team. Whoever you are, you're welcome at Finastra. Come and join us - make our home your home and open the world of finance! What will you contribute? You will be responsible for driving our Implement and Agency program in our Partners & Ecosystem organisation. Performing a challenging and diverse role, The Program Manager will be responsible for overall management of the program, articulation of the benefits to Partners and drive the right Partner behaviour to realise incremental revenue. You will be responsible for collaborating with all areas of a business, assist implementing any operational changes necessary to achieve objectives and delivering measurable improvements. The Implement/Agency Program Manager role must be able to facilitate / bridge cross-functional needs and maintain strong communications across all key stakeholders. Objectives: * Ensure smooth operation of the Finastra FusionOrbit Implement/Agency Partner Program. * Drive better processes for this community and ensure they are focused on obtaining incremental revenue. * Educate this community on Finastra broader product portfolio and how to recognise cross-sell opportunities. * Administer the program and partner development credits. Responsibilities & Deliverables: You will be building out the Implement and Agency program, which includes: * Communicate strategies and objectives with relevant departments and colleagues around Partners & Ecosystem. * Identify any risks regarding changes and develop a strategy to overcome or address these. * Enable the community on what it is to be part of the Implement/Agency program. * Establish KPIs to evaluate the success and present any findings. * Liaise with the various departments (Legal, HR, Finance, Marketing and etc) to ensure smooth running of the program. * Where necessary work with our business systems organisation to define reporting and processes necessary for management of the program. * Travel requirements will be a minimum of 20% Required Skills and Experience: * Working successfully with cross-functional team * Experience in a global or regional system integrator * Ability to articulate complex business processes * Strong Leadership and high-level ability to collaborate * Excellent communication skills, both written and verbal * Results driven personality able to maintain strategic business focus * Ability to effectively define, plan, schedule and control projects. * Ability to prioritize in a complex, multi-tasking environment * Collaborates effectively with others to achieve goals and to drive results * Demonstrates accountability and commitment by making sound decisions * Ability to guide, lead and influence leadership team and key stakeholders * Experience of working in a multi-country / multi-cultural environment. * High levels of energy, resilience and emotional intelligence * Hardworking and passionate: it's not just what you do but how you do it Qualifications: * Previous experience in a global/regi

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