Security Officer

Mitie ,
Bristol, Bristol
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Overview

Job Description

* Mitie has a great opportunity in Bristol . We are looking for an experienced Officer to join the team on site. Your shift pattern will be discussed the interview, with a pay rate of 9.69 per hour. You will report into the sites security operation's manager.* Job Objectives & Responsibilities * To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. * Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. * To undertake additional training to ensure continuous self-development. Main Duties Operations: * To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. * Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). * Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. * To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contracturally required. * Comply with legal obligations and safety requirements of the role. * Follow instructions and procedures appropriately without unnecessarily challenging authority * Work in a systematic, methodology and orderly way. Training: * Fully and satisfactorily complete all required competency training. * To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. * Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. * You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety * Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. * Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. * Use common sense and initiative by immediately involving others if a situation appears to become threatening. * To maintain professional conduct in the face of difficult situations and challenging customers * Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. * Keep to schedules and demonstrate commitment to Mitie and the Client. * To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).To call emergency services and Communication Centre to report all incidents. Person Specification * Available to work shifts including days, nights, public holidays and weekends either on a set shift pattern or on a relief basis, usually working in line with business demands. * Ability to pass a drug and alcohol test and be subject to random testing throughout employment. * Able to perform searches which involves bending, stretching and twisting, (when required). * Able to move baggage in and out of X-Ray machine and storage lockers, involves bending, stretching and twisting. * Able to gain and to maintain an SIA licence. * Willing to undergo a 5-year employment check and able to account for a full 5-year history, providing evidence of all employment, unemployment, training etc during this period in line with strict vetting criteria. * Able to provide I.D documentation proving identity, right to work and all previous and current addresses in line with strict vetting criteria. * No Current Convictions (Rehabilitation of Offenders Act 1974 will apply) * Must have excellent communication and customer service skills. * Candidate must be physically fit and have no limitiations with lifting Additional Information SIA licence required It's the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description ma

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