Night Security Officer/ Warden

TalentSpa ,
Fordingbridge, Hampshire
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Night Security Officer/ Warden Location: Sandy Balls, New Forest Salary: Competitive Rates Hours of Work : Full & Part Time ( Night Shift Working , Weekend & Bank Holiday Working) Closing Date : 19 June 2020 Sandy Balls Holiday Park is not only unique for its unusual name but read on and you'll get to know more. Set in the heart of the beautiful New Forest just 5 minutes from Fordingbridge and 6 Miles from Ringwood this premium Holiday Park location is a true gem. Sandy Balls is a very diverse day to day operation with everything from swimming pools. play areas, retail outlets, entertainment venues, sports & leisure facilities & loads of indoor and outdoor activities and pretty much open all year round. A £6 Million + Development of Luxury Lodges & unique Holiday Homes has just been completed (bringing our total fleet to over 250 2-4 bedroom Holiday Homes). This enables us to provide a simply outstanding range & choice of accommodation which is the envy of the Holiday Park sector. If the Heartwood and the Zen dose not excite you (which it will) then the Knightswood certainly will. The Night Security Officer/ Warden Role We are looking for a Night Warden you will be keeping our holiday makers secure as well as helping them out when they need assistance. Reporting to the Guest Experience Manager, you will be the go to person throughout the evening for our guests. You will need to develop your knowledge of the park to enable you to deal with a wide range of situations. You will be responsible for ensuring the safety of our park throughout your shift, ensuring all guests are acting in an appropriate manner. You will be very hands on liaising with all departments on park from F&B to Leisure to Accommodation to ensure our operation is running as efficiently as possible. Personality is key, you will be dealing with team and guests confidently throughout your shifts. Key responsibilities: * Dealing with general enquiries this could cover a whole spectrum of the Parks operation so a willingness to learn is key * Dealing with complaints by finding the right solution for the Guests to enable them to enjoy the rest of their stay * Ensuring all areas are locked up at the correct times so we are safe and secure * Patrolling the park being vigilant for suspicious activity * Ensuring all areas of our operation are always running smoothly liaising with departmental managers where appropriate * Completing a nightly report for AM managers to follow up on any issues in their areas * You will be responsible for all fire alarms, first aid accidents and any other incidents. You must ensure the situation is managed correctly and all paperwork is completed. Requirements for the Night Security Officer/ Warden Role We'll provide training, but you must: * Basic computer skills * Experience working within a customer facing role * Works well under pressure...a good communicator too * Customer focused...Friendly & helpful attitude * Calm and methodical character but of strong character...this is a busy place! * Attention to detail even little ones and high standards * The ability to lead a team and deal with difficult situations, think on your feet. * 1 years experience in a similar role is desired. * SIA badge preferred, although should you not hold this you will need to be willing to undertake a course which we will arrange. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. In exchange for your loyalty and hard work we offer an excellent salary, high job satisfaction in an environment that is fast moving with a business that is continually developing and evolving. Night Security Officer/ Warden Benefits This is what we can offer you: * Training & Development * Working in a unique environment for a progressive company * Personalised uniform * Regular incentives and rewards * Free car parking * Car pools * Discounted menus in our onsit

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