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Mitie
,
Doncaster, South Yorkshire
Retail Security Officer
Overview
Job Description
Mitie has a great opportunity in New Edlington. We are looking for an experienced Officer to join the team on site. Your shift pattern will be discussed the interview, with a pay rate of 8.50 per hour. You will report into the sites security operation's manager. To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for: * To protect customers and colleagues from physical and verbal abuse * To deter violence and public order offences * To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions * To deter till snatchers, trolley push outs and other bulk thefts * To record any suspicious activity on to an incident report ensuring the correct information is captured * Dealing with any difficult situations that arise in a safe and professional manner * To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards * Monitoring the store CCTV where appropriate * Complete retrospective CCTV reviews focusing on shrinkage * To be clean, tidy and properly dressed wearing full uniform. This should also include an SIA licence (s), identity badge, which all must be valid. * To understand and always implement the 'Ways of Working' * Liaise with the store management teams giving clear and concise feedback * Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store * Completing reports by recording observations, information, occurrences and surveillance activities * Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses * A knowledge/understanding of ASCONE * Ensuring behaviours and situations that endanger the health and safety and well being of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies. Person Specification * The Full time security officer will need to be a team player with an enthusiastic attitude. * The Full time security officer should be able to work on own initiative. * Retail Security experience. * Flexible Approach to work to suit the business needs. * Excellent communication skills are required both written and verbal. * It is important the Security Officer is calm under pressure. * Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act. * Door Supervision or Security Guarding License essential. Additional Information It's the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.