Team Leader

Would you like to work for a leading mental health charity? Do you want a rewarding career where you can really make a difference? If yes, join us here at Rethink Mental Illness. We have an exciting opportunity at our Crisis Cafe service in Walsall where you will join our friendly and inspiring team as a Team Leader. This role will be a Fixed Term position until 31 March 2021, working full time, 37.5 hours per week based in our Walsall Crisis Cafe. You will need to be able to work flexibly as you will be working as part of a covers the service hours of 6pm - 11pm weekdays and 12 pm - 11pm Saturdays and Sundays. Our Crisis café project offers out of hours coffee and support and is helping to prevent emergency psychiatric admissions, and repeated attendance in already overstretched Emergency departments. Those with mental health problems typically only have ED to turn to if they are reaching a crisis point in the evening the crisis café is an alternative to this. Who are we? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you. What will you be doing? You will be supporting someone in their daily activities and helping them lead a fulfilling life, this can involve things like, * To be professionally accountable and responsible for the delivery of the Crisis café service with direct support from the Service manager. * Working closely with Clinical staff from the NHS. * To be responsible for operational leadership of the crisis café team of which the main aim is to support people to reduce immediate crisis and to safety plan; drawing on strengths, resilience, and coping mechanisms to manage people's mental health and wellbeing. * To ensure staff offer sensitive support and signposting appropriate to the individual's needs. * Assisting people pursue their interests and hobbies * Working with other mental health professionals and the family/friends of the person being supported Do you have what we are looking for? * Minimum 3 years' experience of working with people with mental health problems or a similar service user group within health, social services or the voluntary sector * Experience of partnership working, negotiation and liaison work with other agencies * Experience of staff supervision and coaching * Excellent written and verbal communication skills, tailored to a variety of audiences * Minimum 3 years' experience of working with people with mental health problems or a similar service user group within health, social services or the voluntary sector What will you receive? You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive: * Salary of £18,747.26 - £21,036.42 per annum * Contributory pension scheme * Life assurance and employee assistance programme * 25 days annual leave rising to 30 days plus bank holidays * Your "Rethink Day" - 1 day's additional leave (pro rata) on your Birthday * Eyecare vouchers * Flexible working Don't just change jobs, change lives! The Recruitment Advisor looking after this role is Katie Wright. If you'd like to know any more about the position, please feel free to drop her an email at or give her a call on 0121 522 7111 Just a couple of final things, We welcome applications from everyone, applicants with lived experience, LGBTQ+, people with a disability, or who are BAME are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status and therefore we ensure our recruitment process is inclusive and accessible to everyone. We reserve the right to change the closing date without notice depending on the number of responses received.