Product Manager - Africa

K.B.C. Associates Limited ,
London, Greater London

Overview

Job Description

A Leading Luxury Travel Company are looking for a Product Manager to join their Africa Department. The ideal candidate will be someone who is well traveled in Africa as they will be responsible for the commercial and operational success of the Africa Programme. Responsibilities: * Responsible for the commercial and operational success of the programme. * Identify areas for on-going growth based on client research, market analysis and sales/cost projections. * Ensure the quality of the product is of the requisite high standard. * Visit key destinations and suppliers in order to achieve the above. * Determine the destinations, itineraries and content for the annual brochure and website. * Negotiate and contract rates and services with suppliers. * Cost the programme, assist in sourcing and selecting images and write product copy. * Ensure air and ground allocations are requested, confirmed and loaded on the reservations system. * Manage and monitor the commercial performance of the product ensuring pricing is competitive and meets business requirements * Train Sales Consultants and, in conjunction with the Senior Sales Manager, plan educational visits to ensure comprehensive product knowledge. * Ensure system product information is uploaded, accurate and up to date. * Monitor the Foreign Office Advice and take any required action. * Assist the Customer Services department in the event of any feedback arising from the tours. * Provide effective Product feedback to the Head of Product and other directors, managers and staff as required. * Liaise with the Marketing department to assist with promotion of the product. * Handle the emergency mobile phone on a rota basis. * Report line to the Head of Product. Responsibilities: A Leading Luxury Travel Company are looking for a Product Manager to join their Africa Department. The ideal candidate will be someone who is well traveled in Africa as they will be responsible for the commercial and operational success of the Africa Programme. Responsibilities: Responsible for the commercial and operational success of the programme. Identify areas for on-going growth based on client research, market analysis and sales/cost projections. Ensure the quality of the product is of the requisite high standard. Visit key destinations and suppliers in order to achieve the above. Determine the destinations, itineraries and content for the annual brochure and website. Negotiate and contract rates and services with suppliers. Cost the programme, assist in sourcing and selecting images and write product copy. Ensure air and ground allocations are requested, confirmed and loaded on the reservations system. Manage and monitor the commercial performance of the product ensuring pricing is competitive and meets business requirements Train Sales Consultants and, in conjunction with the Senior Sales Manager, plan educational visits to ensure comprehensive product knowledge. Ensure system product information is uploaded, accurate and up to date. Monitor the Foreign Office Advice and take any required action. Assist the Customer Services department in the event of any feedback arising from the tours. Provide effective Product feedback to the Head of Product and other directors, managers and staff as required. Liaise with the Marketing department to assist with promotion of the product. Handle the emergency mobile phone on a rota basis. Report line to the Head of Product.