Registration Officer

Registration Officer SO1: Starting salary 31,434 per annum One year fixed term contract Do you have a genuine passion for people? Do you want to work in a dedicated and rewarding environment? Lambeth Registration Service are recruiting 6 professional and self-motivated Registration Officers to join our friendly team. Lambeth Council is one of the largest and most dynamic local authorities in the London, responsible for the registration of 13,000 births, 3,000 deaths and 1,000 civil marriages and partnerships occurring in the borough of Lambeth each year. For these exciting roles, we are seeking individuals who will be good team players, demonstrate excellent time management skills and a high level of personal accountability, together with a flexible and positive approach to their work. The positions are offered as follows: Full time position working 35 hours per week, from 09:00 - 17:00 Monday to Friday and based at Lambeth Town Hall, with travel to other sites in Lambeth and Southwark as requested. You will also be required to work as part of a weekend rota, typically one Saturday per month with the option to volunteer for additional weekend working. The role will require you to be part of our on-call rota for emergency death registrations or marriage according to a Registrar General's Licence. The successful candidates will receive comprehensive training in all aspects of registration, however, applicants should have experience of working in a face-to-face customer environment and have proven experience of working with IT packages, particularly Microsoft Word and Excel. As well as using bespoke Registration systems, you will be required to use electronic diaries and booking systems and manage excel accounts. For the purpose of registering marriages and civil partnerships, you must have clear, legible handwriting, which will be tested at interview. To be successful in this role you will need: the ability to relate to people from all backgrounds and cultures tact, patience and empathy, for dealing with people who may be distressed the ability to understand and apply rules and laws clear and accurate handwriting the ability to work under pressure administrative skills Your day-to-day duties might include: interviewing parents and relatives after a birth or death interviewing couples who wish to marry or form a civil partnership completing computerised and paper records issuing birth, death and marriage certificates informing the coroner if there are any suspicious circumstances surrounding a death collecting statistics to send to the General Register Office taking payment for copies of certificates keeping accurate records If you would like to have an informal discussion, please email AHussain1@lambeth.gov.uk Successful candidates will be asked to apply for a standard Disclosure from the Disclosure Barring Service. Further information about the Disclosure can be found at www.dbs.gov.uk Closing date: Sunday 14th June 2020 at mdinight. Job Description and Person Specification