Windows and VMWare Engineer

Verifone ,
Uxbridge, Greater London
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Description OverviewFor more than 30+ years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with the best and brightest in our industry around the globe. Our competitive fierceness is fed by our passion for excellence in our products and services, and our obsession with customer satisfaction. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an entrepreneurial spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It's this passion for innovation that drives each one of our employees for personal and professional success. With more than 100 offices around the world, Verifone offers a wide variety of local opportunities to fit your career goals. We provide competitive compensation and benefits packages throughout our locations along with a culture rich with advancement and career development opportunities. Job Title: Windows and VMWare Engineer Position Summary The Windows and VMware Engineer is responsible for managing and maintaining VCS's Microsoft Windows and VMWare estate. You will work as a member of the multi-disciplined Server Team where we encourage cross skilling and learning. The role demands the ability to implement, maintain, administer and troubleshoot multiple Windows domain and ESXi clusters across a large datacenter footprint. Windows and VMware virtualized environment will be your focus, ensuring all infrastructure is patched and maintained. In addition, the Windows and VMWare Engineer will participate in engineering process improvements, incident response, and capacity resource estimates to the Solution Delivery and Operations teams, provide technical status for the deliverables assigned and track them to closure. The candidate personifying this role will be expected to work in a fast-paced, multi-dimensional work environment and must possess excellent inter-personal, written, and verbal communication skills. A sense of urgency, self-motivation, accountability and commitment are some of the desired attributes. Job Description Summary: Windows and VMware Engineer: Supports and maintains all Windows and VMWare infrastructure across multiple datacenters. Performs initial configuration in line with best practice. Ensures that all infrastructure remains patched and maintained in line with vendors recommendations. Carries out duties in line with Verifone's change process. Recommends improvements and optimizations to improve the overall reliability, performance and cost of the VCS platform. Job DescriptionEssential Duties and Responsibilities Complete BAU tasks, escalating where exceptions occur Respond to and escalate service incidents, ensuring all incidents are resolved within SLA. Develop and implement new BAU tasks and manage change within BAU task procedures. Complete acceptance testing of new releases and patches, providing technical feedback to Development Manage the deployment of system changes and maintenance tasks during specified maintenance windows. Perform as part of a team, respond to Customer RFPs. Preparation of technical documentation and SLA reporting. Perform as part of a team providing 24/7/365 on-call support by responding to escalations, alerts, incidence and problems that affect the environment and payment systems the team is responsible for. Process compliance Perform as part of a project delivery team if/when assigned. Perform in a role as a subject matter expert in support of the environment and applications assigned Provide hands on support on VMware ESXi and Windows server 2008/20012/20016 operating systems Manage and maintain GPO's WSUS patching Manage the VMWare capacity and provide monthly usage. Highlight any issues to line manager. Responsible for providing regular status updates, issues, concerns to management Apply a sense of urgency, commitment and focus on the right priorities in developing solutions in a timely fashion Review documentation and change control for technical accuracy Participate in product evaluation initiatives including feature analysis and system trade-offs Provide support and input for PCI audits and security compliance Perform other duties as necessary Expectations: Delivers quality on time Works to delivery enterprise quality Ability to technically mentor the development and QA resources in the team Ability to participate in design and architect of technical solutions Seeks out opportunities to improve own and team performance Re

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