Principal Engineer - Cloud

As a Principal Engineer in the Cloud Team you will play a leading role with both customers and the rest of the Cloud team who will look to you for your expertise and guidance. You will be outstanding in your field and will demonstrate exceptional technical skills along with being comfortable with our key customers across very high profile and critical projects. Role Profile Within the role of Principal Cloud Engineer you will act as a technical lead for all Cloud engineering activities on the telent Cloud Services Platform and provide cloud-based technology guidance for other customer projects as required. You will also act as a role model of other team members, coaching and monitoring other team members to grow. * Technically leading from the front. * Excellent work ethic and a strong sense of ownership * Remain hands-on with technology * Builds trust and a collaborative relationship with stakeholders across the organisation and colleagues within the team * Strives for continuous improvement, delivers and supports new processes and directions * Excellent customer facing and presentation skills Typical Deliverables * To act as a technical lead for both internal and external requirements: * To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service. * To train internal engineering staff and customers on products and solutions. * To maintain awareness of all customers incidents and report where necessary on nominated accounts. * To add value by highlighting trends, security threats or technical bulletins which may impacts customers. * To be responsible and accountable for all documentation and technical information relating to customer networks. * To assist with Proof of Concept scenarios, Type Approval activities and pre/post-change lab testing in both customer facing and telent lab spaces. * Assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs. * To attend, as required, the following customer facing meetings; support reviews, project roadmap, monthly service reviews and weekly incident reviews. * To engage with Pre-sales and act as an initial technical interface with customers (new business and Bid) Business Operations Skills - Experience * Azure and AWS Cloud platform and infrastructure experience * Experience in coaching and mentoring others * Experience working with customers on all aspects of cloud engineering. * Hands-on experience with Windows, Linux, VMware, Data Centre and virtualization. Business Operations Skills - Qualifications * Windows Server 2012+ Certified MCSA /MCSE or equivalent * VMware VCAP-DCV or equivalent Excellent Employee Benefits: telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive: * 33 days holiday, including public holidays, plus the option to buy or sell five days each year * Company pension scheme * A range of family friendly policies including childcare vouchers * An employee-funded car leasing scheme * Occupational health support * Telent Rewards Scheme So why choose telent for your next opportunity? * To build, run and maintain a successful network, you need a connected approach " a team you can trust from strategy to support, and everything in between. At telent, this is what we do! * As part of our team, you could be working with some of the biggest names in the Traffic, Rail, Public Safety, Defence and Service Provider sectors including London Underground, Network Rail, Transport for London, RNLI, MOD and Virgin Media. You'll help us ensure the most important messages get through " however tough the conditions. * Here are just some of the ways we're different: * You'll go further with us. We understand the importance of career development and will give you all the support you need to realise your potential. You'll receive formal training, e-learning and mentoring from top professionals. And we offer opportunities to transfer to other sectors " or even different technology areas. * You'll make a difference. You could be working outdoors, battling the elements, or in one of our many offices helping us develop the network infrastructures of tomorrow. * You'll be treated as an individual. We're not a vast corporation, which means every individual counts. With us, you'll be valued and supported, involved and empowered from day one. * You'll be well rewarded. We offer salary progression that reflects market rates and personal performance, a flexible working environment and excellent training. We reserve the right to close this vacancy once we have received sufficient applications. telent is an equal opportunities employer and is committed to diversity and inclusion.