Product Features
Blog
Contact Us
Sign In
Farringdon James Limited
,
Bodmin, Cornwall
IT Support Engineer Level 1
Overview
Job Description
Main Purpose of Job To provide hardware and software technical support, including maintenance, repairs, advice and installations to the estate across the UK. The position is based from the Bodmin offices but does involve some away working when required. Transport is supplied. Key Tasks Respond to callouts within the timescale of contractual obligations Installation of GP medical Systems Diagnose problems and repair or remedy as required Install and set-up computer systems / equipment Maintenance of accurate records to meet Company deadlines Knowledge & Skills General: Windows Server, desktop administration and networking Linux/unix server administration and networking. General understanding of Computer systems and their architecture Social and written communication Good telephone manner/etiquette Training Technical skills development provided under a defined advancement framework and foundation skill set. Other Company benefits * 28 Days annual leave (inc. Bank Holidays) increasing to 33, pro-rata. * Pension scheme, * Health Care Plans, * Salary sacrifice bicycle schemes * Plus many more. Responsibilities: Main Purpose of Job To provide hardware and software technical support, including maintenance, repairs, advice and installations to the estate across the UK. The position is based from the Bodmin offices but does involve some away working when required. Transport is supplied. Key Tasks Respond to callouts within the timescale of contractual obligations Installation of GP medical Systems Diagnose problems and repair or remedy as required Install and set-up computer systems / equipment Maintenance of accurate records to meet Company deadlines Knowledge & Skills General: Windows Server, desktop administration and networking Linux/unix server administration and networking. General understanding of Computer systems and their architecture Social and written communication Good telephone manner/etiquette Training Technical skills development provided under a defined advancement framework and foundation skill set. Other Company benefits 28 Days annual leave (inc. Bank Holidays) increasing to 33, pro-rata. Pension scheme, Health Care Plans, Salary sacrifice bicycle schemes Plus many more.