NetSuite Operations Administrator

NetSuite Operations Administrator Salary: £Competitive + excellent benefits (pension, healthcare, life insurance, bonus etc.) About the role This is a brand-new role within a rapidly expanding global group of companies. The NetSuite Operations Administrator will join the team that supports the global NetSuite implementation and enhancement projects across the group. You will be a deep source of knowledge for everything NetSuite related and will share expertise in NetSuite training, workflow, functionality and configuration whilst providing on-going support and insights to users. In return, Fishawack will offer you a competitive basic salary, excellent job benefits, on-going career opportunities and a supportive & flexible working environment. About Fishawack Fishawack Health, an independent, full-service, global healthcare communications group with over 850 medical experts, marketing professionals and strategic specialists. We are bound by our beliefs, connected through our culture and fearlessly move forward with purpose. Established in 2001, Fishawack Health has teams across the UK, US, India, Portugal and Switzerland. Our reputation is built on excellence and creativity, bound by a common philosophy and a commitment to providing premium communications services tailored to meet the individual needs of our clients across the pharmaceutical and healthcare industries. Our mission is to improve outcomes for patients through the communication and application of healthcare knowledge. As our success continues to grow so does our need for talented individuals. What you'll do * System admin - i.e. updating anything from users to templates * BAU - Day to day questions/queries - through ticket system * Advice on project setup as required * Problem solving / providing workarounds to solve immediate issues while * Training for new users (sessions & training materials) * Refresher training as required * Super User training * Issues reporting - missing timesheets, absence * Pre-release data checking/ spotting potential issues with customisations * Creation of new reports as required (working with external devs where required) * Migrations and deployments (Excluding financial) About you * Knowledge of NetSuite in a project environment * System administrator experience * Able to create and manage reports and searches * Good knowledge of NS analytics * Problem solving * Project management, CRM and Resourcing experience within NetSuite * NetSuite Workflow creation * Can do attitude * Work remotely and as part of a team * Happy to get stuck in to get any job done * Be flexible (i.e. occasionally working outside of normal hours to meet deadlines) Benefits We offer a creative, supportive environment with a uniquely diverse career structure where you will be able to continuously develop. Our STEPS training programme - Supporting Training, Enhancing Professional Development - provides a broad range of training delivered in-house and on-line, and supplements on-the-job training/project team-led training initiatives. We also offer a generous company pension, private medical insurance plus many other excellent employee benefits.