Kubernetes DevOps Systems Administrator - L3

Global Relay ,
London, Greater London

Overview

Job Description

The Kubernetes DevOps Systems Administrator - L3, is responsible for assisting with infrastructure design, service maintenance and upgrades, implementation and maintenance of supportive tooling and automation, as well as incident troubleshooting and resolution. He or she works closely within the IT Operations team to continually build, enhance, and maintain our highly available on-prem Kubernetes infrastructure. Your Job: + Assist in the design (major or incremental) of Kubernetes infrastructure + Assist in the provisioning of Kubernetes infrastructure + Identify, troubleshoot, diagnose, and correct systems related issues as they arise + Monitor and review dashboards, logs, and critical alerts to ensure system issues are identified, escalated, and addressed as quickly as possible + Provide ongoing operational support and work closely with team members on issue resolution + Manage and administer incident, problem, and service request queues + Develop and maintain system use guides, run books, and other documentation as needed + Evaluate and determine opportunities for automation and implementation About You: + 4+ years of experience with Kubernetes infrastructure, preferably in an on-prem deployment scenario + 5+ years of experience as a Systems Administrator preferably within a software development environment + In depth experience installing, configuring, and administering Kubernetes distributions + Experience with Docker containers, experience with other containerization technology is an asset + Solid understanding of both general and Kubernetes networking/firewall concepts and their role with regards to Kubernetes infrastructure and application delivery + Experience with complex IT infrastructure architecture planning, design, and implementation. + Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle + Previous experience working in an environment with formally structured IT Operational processes: work request ticket management, incident management, change management, and problem management + Proficiency in scripting languages such as Python, Ruby, Perl, and/or Bash + Ability to develop and maintain positive working relationships + Ability to work in a team environment and independently as needed + Ability to adapt to change and work well under pressure + Ability to multitask and manage numerous projects + Ability to take on internal operational initiatives as a prime or lead + Excellent communication, organizational, interpersonal, problem solving, and documentation skills + Experience running and supporting a global 24x7 internet based service or product is considered an asset + Service management certifications such as ITIL is considered an asset Global Relay is the leading provider of cloud-based archiving, supervision, eDiscovery, and analytics to the global financial sector. We deliver services to over 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports over 50 data types, including email, instant messaging, Bloomberg, Thomson Reuters, social media, and mobile messaging. We've won major awards for our growth, management, and culture - including the Deloitte Fast 50 Leadership Award, Canada's 10 Most Admired Corporate Cultures, and the Deloitte-sponsored Canada's Best Managed Companies awards. Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in seven other cities across the world, including London and other major financial centers like New York and Chicago. We've recently expanded our London operations to better serve our UK and EU customers. Our brand-new, four-story EMEA headquarters at 45 Cannon Street (near St. Paul's Cathedral) features state-of-the-art amenities, a spectacular view of the city, and a conference centre for customer events. More importantly, it's the base of Global Relay's next major technical initiative, and where we will be building our next-generation products. We currently have over 450 employees worldwide, with plans to grow the London office significantly and have a 150-strong team in London by 2020. The Development team in London will work alongside our Business teams, solving complex and exciting business and technical problems. We provide fantastic opportunities to individuals passionate about business and technology. These opportunities include working alongside members of our senior leadership team, receiving mentoring from seasoned technology and business professionals, and doing business with the world's largest, most influential banks and enterprise organizations. To learn more about our business, culture, and community involvement, visit www.globalrelay.com. Think you're a great fit for this job? Apply today with your CV and covering letter. Job ID: GROP219 Job Type: Permanent Full-Time