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OVO Energy
,
Bristol, Bristol
Senior Credit Analyst
Overview
Job Description
The OVO Group's mission is to drive progress towards net zero carbon living. To reach zero, we need everyone to come together. Not as customers buying energy, but as members with a common goal. Where in the world of OVO will I be working? The successful candidate will be working within the credit risk & strategy team within the Collections department. As a Senior Credit Analyst, you will be responsible for the effective management of key debt recovery strategies, processes, analytics and MI which underpin the Collections operation, allowing it to function and drive reductions to debt balances whilst increasing revenue. What will I be doing? * Conceive ideas to drive reductions in bad debt and see through to delivery * Providing insight and recommendations to drive the department strategy and increase gross margin * Taking ownership of your own recommendations and presenting to senior stakeholders for buy-in * Support development of Credit Analysts * Working alongside senior members of the Data Science Team to deliver the analytics roadmap * Commercial modelling, creating cost/benefit analysis of proposed actions and outcomes * Assess trends and performance against targets and key performance indicators * Ensuring the ethical use of sensitive financial data within Collection strategies * Reduce manual effort through automation * Managing and maintaining the end to end Collections strategies and processes within the Collections Management System * Working with third-parties to improve credit check decision strategies, tracing solutions and customer risk profiling * Continually reviewing existing processes to identify and implement process improvements with financial implications assessed * Develop and implement user friendly reports which support performance analysis & decision making Is this the job for me? Essential skills and experience: * 1+ years in a similar data or analytical role. * You will be experienced in core analysis technologies, with excellent SQL & Excel/Sheets skills * Can confidently build and present meaningful data visualisations, in Excel/Sheets and ideally a dashboarding platform such as Tableau. * Can interpret graphical representations of data and make recommendations. * Statistical knowledge including sampling, significance, hypothesis testing and basic probability theory * Highly numerate & analytical, able to delve into the detail but understand the strategic view * Able to document and version control your work so others can pick it up and build on it * Proven ability to engage productively with internal and external stakeholders * Excellent presentation and communication skills - able to articulate results clearly and concisely to senior stakeholders. Ideally you will have... * Experience in working in a Collections/ Finance department or with credit risk bureau data * Experience in cloud data services, Google Cloud Platform (especially BigQuery), AWS, etc * Experience programming for analytics such as in Python or R * An understanding of basic programming principles such as names, types, lists, arrays, control flow, exceptions OVO believes in fueling human progress with clean and abundant energy for all. We were set up to always find a better way and challenge the status quo. From us you'll get ... * A well defined analyst development framework to guide your career progression * A competitive salary * Discretionary annual bonus * 4% of your salary to spend on flexible lifestyle benefits * 5% matched employer contribution to your pension * 25 days holiday + 1 for your birthday * Flexible working hours * And many more... Diverse teams are the best teams We're keen to meet people with varied backgrounds: the more inclusive we are the better our work will be. We want to build a team which represents a variety ofbackgrounds, perspectives, and skills, and we decide employment on the basis of merit and potential. We understand some people may not apply to jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure... we'd love to hear from you.