Van Delivery and Warehouse Driver

Hermes - The Parcel People ,
Liverpool, Merseyside

Overview

Job Description

All About Us The UK's largest home delivery courier network, Hermes will deliver more than 300+ million parcels this year on behalf of the biggest names in retail and our network of over 18,000+ hard working lifestyle Couriers make this happen providing a high quality doorstep service. We employ over 3,000+ people; delivering parcels to over 190 countries. We have grown in excess of 15% each year over the past 5 years with even bigger ambitions for the future - there has never been a more exciting time to join us! Hermes ParcelShops provide customers with a fantastic flexible option for receiving or returning parcels. We operate a network of over 4,500 + nationwide ParcelShops which are open early till late, 7 days a week. Key features of Hermes ParcelShop are a Fully tracked service: Full end-to-end network tracking, Availability: Open early till late, 7 days a week, 4,500+ ParcelShops : Access to the largest ParcelShop network in Europe and Parcel collection: Collection up to 10 days after delivery. All About the Role The purpose of this role is to deliver and collect parcels on a multi-drop basis to Parcelshops within a defined geographical area, providing customer service whilst operating within a safe working environment. You'll be the front facing representative of Hermes and an ambassador to this great service. You'll have accountability for specific tasks such as: * To ensure that the delivery vehicles are maintained at all times to Company standards in terms of reporting of any defects to the vehicle * Ensuring that the vehicles are driven safely, well presented and all procedures and legal regulations are adhered to e.g. FTA regulations * Maintaining integrity and ownership when handling packages, to make certain product is securely delivered to the correct address * Completing assigned deliveries within time allocated on the designated route. Initiative, knowledge and skill should be used to anticipate and resolve any day to day issues * Ensuring scanning compliance at all times with the accurate use of the hand held terminals * Maintaining contact with the depot, ensuring any issues are communicated throughout the day * Loading and unloading of vehicles * Where necessary some warehouse duties will be required to meet the needs of the business, along with the manual handling of heavier and large items All About You You will have the passion, drive and confidence to work cross functionally across the region as part of a growing team. Essential Skills for the role: * Experience of driving a light commercial vehicle and currently hold a valid category driving licence (with not more than 6 points) * Experience of multi-drop deliveries (upwards of 20 stops per day) * Ability to deliver good customer service * Organised and able to work on own initiative * Working towards or holding a Driver CPC * Good geographical awareness and/or map reading skills * Knowledge of digital tachographs and FTA regulations * Knowledge of working time directive Hermes isn't just about parcels, it's about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes! Education: Not Specified Employment Type: Permanent - Full Time