Product Data Analyst, Product Analytics

Cleo AI ,
London, Greater London
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Job Description

Meet Cleo Cleo was created to improve your financial health. Already, she's helped 3 million people improve their relationship to money with simplicity and a sense of humour. She's not a bank though. She's an interface for the 99% - an AI assistant defining a new category, one that goes beyond saving up to actually changing how we feel about our finances. Through chat, she provides you with deep insights about your money, while suggesting personalised financial products that increase your ability to save. But it's really our tone of voice that makes us special. We're a product for the next generation. That means we're meeting our users where they are and building the type of relationship they expect. It also means dropping the BS. In 5 years Cleo should be so intelligent, so engaging, that the relationship you have is unlike anything that's come before. Watch this to dive a little deeper What you'll be doing: As a Product Data Analyst you'll enable your team to make better decisions, faster. Working as part of a cross-functional squad alongside product managers, designers, and engineers, you'll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and cutting-edge technology to see your insights turned into real products. You'll also sit within the wider data science function here at Cleo; a hotshot team of six dedicated data experts with significant industry experience that are at the heart of everything we do at Cleo. You'll have the opportunity to work with them in building and deploying in-production models that developers will feed directly into the product. We are looking for a self-starter, focused on results, with a demonstrated success in using analytics to drive the understanding, growth, and success of a product. * Define key product metrics and track KPIs to analyse what really matters * Understand user behaviour and identify levers to help move key metrics * Conduct regular A/B tests across the product journey of a Cleo user * Influence the roadmap of product teams through presentation of data-based recommendations * Build models of user-segmentation, marketing attribution, customer lifetime value etc. * Work closely with engineers to make sure we collect the right data to produce relevant business insights Check out our office space here About you * Excellent SQL skills * Fluency in Python and its application in data analysis * Multiple years of experience doing quantitative analysis, preferably in a product environment * Experience conducting large scale A/B experiments * A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner * Experience with data visualisation tools such as Tableau, Looker, or Periscope * Knowledge of statistics (e.g. hypothesis testing, regressions) How long will all this take? We aim to move as fast as possible; usually 2 weeks is enough time for us all to get to know each other. * Quick phone call with a member of our team to find out more about your experience and why you want to work at Cleo * Short take-home test * Onsite interview * Discuss your take home test with the team * Meet the leadership team What do you get for all your hard work? Cleo is an excellent place to work: * An above market compensation package (Base + Equity). We're prepared to pay for the very best * Work at one of the fastest growing tech startups anywhere in the world who are backed by top VC firm, Balderton * The team is exceptional. You'll get to work with brilliantly forward-thinking and dedicated individuals every day * Our mission is standout. We want to radically improve everyone's relationship with money. We're not maximising the time consumers spend in a feed, getting fast food delivered, or building an incrementally better bank. We're changing an industry in a visceral way, which you get to see every day in our customer feedback We're an equal opportunity employer and put a lot of focus on ensuring there is an open environment for everyone

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