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G4S
,
Belfast, Antrim
Arc Controller
Overview
Job Description
Role Overview As an operator, working in the G4S Arc you will be responsible for the monitoring of our customer's alarm systems throughout the UK. You will be responsible for the safety of our customer's staff, buildings and assets, using a market leading software suite to ensure that that all alarm activations are dealt with in a professional manner. It is a critical role to our security operation, and you will be fully trained to ensure that you are compliant to the required security protocols and are prepared to deal with any situation that may arise. The Ideal Candidate Ensure that all telephone calls are dealt with professionally, efficiently and in accordance with laid down procedures. All training will be provided however, an understanding of IT with a working knowledge of Word, Office and Excel is desirable. You must be flexible and available to work on a varied shift pattern that will include days, nights and weekends. Benefits * 5.6 weeks holiday per year - subject to shift pattern and accrual * Working with market leading systems * Professionally delivered training and continuous on the job support * Career progression and development opportunities About the Company G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and are the largest security solutions provider in the world.