Technical Program Manager, Data Acquisition

Global Relay ,
London, Greater London
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Job Description

Global Relay requires an experienced Technical Program Manager ("TPM") to assume ownership of specific components/features of Global Relay's Data Acquisition product line. They will work closely with their agile team(s), other TPMs, and product management to deliver on the product roadmap, driving new products and features through the development process. Working with Product Management, the TPM will define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with their Team Leads, Architects, and UI/UX to ensure high quality designs are produced. TPMs will also attend daily stand-ups, groom their team's backlog, plan sprints, accept completed stories, monitor progress, report status, and be involved in key release activities including documentation and training Your Job: Working in a dynamic team environment, the Technical Program Manager is responsible for: + Own the up and down responsibility for the delivery of their component/feature + Collaborate with senior product management, sales, support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap + Translate product roadmaps and feature requests into models, workflow diagrams, user stories, acceptance criteria, and other suitable artifacts + Collaborate with other TPMs, architects, UI/UX, and team leads to drive requirements through the design phase + Identify and coordinate cross-component dependencies throughout the development process + Work with product management, development, and other departments to actively remove obstacles blocking progress and ensure program is within schedule + Prioritize and groom their team(s) backlog + Attend daily stand-ups with your product manager and other TPMs in your product team + Attend daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your agile team(s) + Share Scrum Mastering duties with other members of your team + Create work estimates, track progress, and report status in the form of burn up/down charts + Support product management, marketing, sales, professional services, training, and technical support throughout the release process with training, documentation, announcements, and other release activities + Understand the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform + Serve as primary product expert (functional, not technical) for the components for which you are responsible About You: + Degree in Engineering, Computer Science or related technical field + 3-5 years of experience as a technical program/product management + Experience with Agile and Scrum development methodologies + Ability to communicate effectively with both technical and non-technical individuals Nice to Haves: + Experience as a software developer/engineer + Experience with a SaaS, messaging, or enterprise software company + Experience drive cross-team initiatives and collaborate with stakeholders across the organization + Strong requirement elicitation, analysis, domain modeling, use case modeling, workflow design, and documentation skills + Experience planning, monitoring, and reporting on project status Global Relay is the leading provider of cloud-based archiving, supervision, eDiscovery, and analytics to the global financial sector. We deliver services to over 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports over 50 data types, including email, instant messaging, Bloomberg, Thomson Reuters, social media, and mobile messaging. We've won major awards for our growth, management, and culture - including the Deloitte Fast 50 Leadership Award, Canada's 10 Most Admired Corporate Cultures, and the Deloitte-sponsored Canada's Best Managed Companies awards. Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in seven other cities across the world, including major financial centers like New York, Chicago, and London. We've recently expanded our London operations to better serve our UK and EU customers. Our brand-new, four-story EMEA headquarters on Cannon Street (near St. Paul's Cathedral) features state-of-the-art amenities, a spectacular view of the city, and a conference centre for customer events. We provide fantastic opportunities to individuals passionate about business and technology. These opportunities include working alongside members of our leadership team. Receiving mentorship from seasoned technology and business professionals. And doing business with the world's largest, most influential banks and enterprise organizations. To learn more about our business, culture, and community involvement, visit www.globalrelay.com. Job ID: GRDV641 Job Type: Permanent Full-Time

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