Manager Resource Planning

Keeping millions of global customers engaged through entertainment 24 hours a day, seven days a week takes the insight, intelligence and ingenuity of a global team of switched-on business professionals. We are QVC. - The world's biggest broadcaster-retailer. Always on - and on a mission to change the way the world shops. Job Description Details We are currently recruiting for a UK Resource Planning Manager who would be responsible for leading QVC's Operations Centre. The ideal candidate would need to create and drive an effective operational planning strategy for QVC's Operations Centre, which ensures business cost and service goals are delivered. Provide resource plans which enables a great place to work for our people. Work with our International markets to share best practice and to influence improvements which maximise business profitability and people engagement. You will also be partnering BP&A, influence and make recommendations to budget and outlooks to drive change and ensure the business is aware of future resourcing costs to meet service levels agreed. As well as, create and implement a clear overall resource planning strategy, to ensure resource planning are set up to deliver against the goals set by the business in line with budget and outlook. The ideal individual would ensure that each function within the resource planning team, have clear objectives and deliverables to understand the overall goal for the business and team. Work closely with BP&A to continuously reviewing budget assumptions, volume projections, and capacity to support any business movement. Influence Key stakeholders with plans to give awareness of recommendations and impact to business goals and financials and drive decisions throughout the operations by identifying opportunities to shape and define resource planning models to support new and existing areas of the business. Through the International team influence the creation of AI forecasting models to increase accuracy of forecasts. To oversee the development and deployment of forecasting for all operational areas within remit. Facilitate interdepartmental planning groups with planning and buying departments to accumulate and disseminate sales/planning information to support medium to long term planning. Continuously review the accuracy of forecasting models through effective analysis. Ensuring any opportunities to improve accuracy of forecasts are implemented and reviewed. The ideal candidate will need to; * Translate the strategic direction of operations into highly sophisticated, actionable capability and capacity plans ensuring the business is able to deliver long term sales and customer growth expectations. * Ensure analysis and reporting is created to ensure recommendations for change are articulated and operational impact is understood by key stakeholders * To ensure budget assumptions such as volumes are highlighted to BP&A and Operational team if they are considered an outlier and need to be reviewed, understand overall cost impact of the change * The ideal candidate must be strategically focused and able to investigate new technologies and concepts in their application to the business * The post requires the individual to understand the financial aspects of the business from a budgetary standpoint and have the ability to interpret and understand key financial controls in the business * The ideal candidate should have a proven success on managing a team, with a proven track record of achieving results. * Educated to degree level. At QVC we see it like this, you spend a third of your life in work, so work happy* Live better About QVC, Inc QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more. QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more