Gatehouse Co-ordinator Days

Hermes has experienced double digit growth year on year, with our success built on our unique business model, a strong strategy and having the right people in the right roles. We are looking for people who can commit to the fast pace of our growing business and our Hermes vision of being the Carrier of choice for all end customers. As a business, Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more and Be Customer Obsessed . We run our business by these values and they are reflected in all of our roles but particularly newly created roles like our Yard Controller. Your purpose (in a nutshell) Based at either the Inbound or Outbound Gatehouse you will use the Yard Management System to book in trailers or book out trailers. You will also assist in maintaining the accuracy of the Yard and covering for the Yard Marshals when required. You will be accountable for: Booking trailers into the Hub using the Yard Management System. Undertaking full yard checks in line with the required standards and at the required intervals whilst on shift. Working with the Yard Marshals to ensure the accuracy of the yard and specifically that all trailers and contents are correct and in line with SLA's. Managing queries from Shunters regarding trailers in the Yard Directing trailers to and from the correct bays. Ensuring that all required reporting documentation/manifests are managed and maintained to the required standard and timescales. Communicating any issues and daily performance to the Yard Controller. Logging any damage to vehicles and liaising with the Transport Shift Managers. Ensuring that no unauthorised persons are permitted in prohibited areas. Following correct processes to ensure the correct loads are attached to the correct trailers. Monitoring all yard movements and bringing any discrepancies or problems to the Yard Controller's attention. Ensuring that all H&S and hygiene requirements are adhered to in the Gatehouse and Yard whilst on shift. Attending regular 121's and performance reviews with the Hub, Systems & Yard Manager and attending Team Meetings as and when required. Supporting the Control Room in the delivery of excellent operational standards. Leading by example in creating a professional and positive work environment. Benefits: * Bonus * 26 Days Holiday entitlement + Bank Holidays * Opt in benefits "To all recruitment agencies: Hermes does not accept agency resumes. Please do not forward resumes to our jobs alias, Hermes employees or any other organisation location. Hermes is not responsible for any fees related to unsolicited resumes."