Team Leader (Operations)

Location: Llantarnam, Cwmbran, Wales (Commutable from Pontypool, Newport, Chepstow, Cardiff and surrounding areas) Job type: Full Time, Permanent Hours: Monday - Friday, 39 hours a week Who we are? At Burton's Biscuits we are the home of Jammie Dodgers, Maryland Cookies and Wagon Wheels to name just a few! We are incredibly lucky to work in the world of making delicious biscuits! Burton's Biscuits are owned by a Private Equity Owned business Ontario Teachers' Pension Plan (OTPP or Teachers for short) and form part of their $191.1 B Net Assets portfolio. Working in partnership with Teachers, has allowed Burtons Biscuits to become a forward thinking and progressive company. Our Vision is to have a shared Pride and Passion for baking sensational biscuits and snacks that delight our consumers, shoppers and our customers. We employ circa 1,800 people around the UK, with the majority of our workforce being based at our three main Bakery facilities in Llantarnam, Edinburgh and Blackpool. Our head office is based in St. Albans, with a subsidiary office located in Blackpool and smaller but equally important sites based in Dorset, Livingston & the Isle of Arran. Along with having amazing brands, we have secured long term agreements to allow us to manufacture a number of sweet & savoury snacks across Mars Biscuit, Cathedral City & Marmite branded products. We are also forming key strategic partnerships within the Retailer Private Label sector. In order to ensure we can continue to make fantastic biscuits, and to help us on this amazing journey, we are proud to announce that in 2019 we completed the acquisition of a premium sweet and savoury biscuit manufacturer Thomas Fudge's, also in 2019 we acquired Scottish bakers Paterson Arran. This will increase our baking capabilities across a number of new sweet and savoury categories. What we are all about here? Here at Burton's Biscuit we pride ourselves on being an employer of choice. Our goal is to support our team in achieving their career goals. We do this by providing a working environment that offers opportunity, support, scope and pace of change. As such we have a number of capital investment projects & improvements planned for our bakeries. Why work as part of our team? An exciting opportunity has arisen for an Area Support role to support the smooth operation of the production team. This is a great opportunity for experienced and ambitious individuals who are looking for a development opportunity. This is a key role within the business, where the successful candidates will be supporting with the safe and efficient running of allocated production lines in their entirety. What does your typical day look like? Operate as part of the Operations Team to achieve KPI targets for area of responsibility Support, release and deputise for Packing SOMs with line ownership Be part of the team for implementation of Lean Manufacturing tools and techniques including Kaizen, 5S, SMED Analysis, etc. Promote and practice through personal example, behaviours consistent with the company vision and values. Safety Responsible for all safe working practices within designated area, specifically compliance with H&S legislation on training Quality & Hygiene Provide support to ensure all manufacturing output is right first time and ensuring completion of QAS Proactively analyse and investigate customer complaints and agree action plans for reduction and elimination of issues Ensure all documentation is completed, reviewed, updated, relevant Service & Cost Analyse and investigate any variance to line standards in respect of efficiency, waste, TOS, downtime etc - agree formal action plan with timescales and accountabilities for improvement. People Support SOM in conjunction with the HR Department, implement training provisions for all new entrant staff and ensure training records are completed. Display exemplary personal levels of attendance What are the key ingredients needed for the role? Good standard of numeracy and literacy Be prepared to undertake training Previous experience in a leadership/supervisory role (desirable) Experience using computers and associated software including Microsoft Word and Excel Planning and organisation skills Flexibility Does this sound like the role for you? Apply by clicking the link. You may have experience of the following: Team Leader, Operations, Supervisor, Operations Supervisor, Operations Team Leader