Technical Specialist

The Technical Specialist will be required to perform custom development tasks and provide support for the technical implementation tools of InterSystems healthcare applications and related products. The Technical Specialist will be responsible for site specific software development activities and to ensure that the software satisfies project specifications and is delivered and deployed in line with project requirements. The Technical Specialist must be available to visit client sites (e.g. hospitals/laboratories) and implementation partners for technical support and/or to provide technical training. International travel may be required. Travel requirement is about 10%. This role can be based in either Edinburgh or Windsor. + Liaise with client or business analyst in regard to on-going enhancement requests + Liaise with client or business analyst on any requests for new or modified reports + Advise and assist Project Managers during implementation + Manage the resolution of any outstanding acceptance issues before and after project go-live + Develop and provide technical support for software customizations such as JavaScript, interfaces, reports, extracts, data migration, upgrades and conversions + Provide technical support for troubleshooting and performance analysis for related areas + Support and testing of all InterSystems related utilities, e.g. patching tool, print service etc. + Production of training materials for technical courses such as system custom development or reporting + Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles, and specifications + Responsible for participating in on-site technical training + Responsible for participating in on-site technical implementation + Knowledge of web oriented languages, including HTML, and Java script + Knowledge of programming languages - ideally Java or C++ + Experience with SQL, data analysis and database methodologies + Ability to design and write technical documents + Well versed in Internet / Intranet concepts + Experienced in client-focused interaction + Proven ability to lead and deliver results as required within specific time frames. + Good presentation and communication skills + Ability to conduct training and develop training materials + Ability to work within a team in a multi-cultural environment + Available for work outside of office hours and willingness to travel + Passion for learning new technologies and applications + Experience with InterSystems technology and healthcare systems highly desirable + Knowledge of Health Information Exchange (HIE) standards and best practices + University degree or equivalent work experience We are an equal-opportunity employer and do not discriminate because of race, colour, religion, sex, sexual orientation, age, national origin, disability, genetic information, membership in uniformed armed services, or any other class protected by applicable law. InterSystems is the engine behind the world's most important applications. In healthcare, business, government, and other sectors where lives and livelihoods are at stake, InterSystems is the power behind what matters. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 80 countries. For more information, visit InterSystems.com. External Company Name: InterSystems Corporation External Company URL: www.intersystems.com About InterSystems: We are an equal-opportunity employer and do not discriminate because of race, colour, religion, sex, sexual orientation, age, national origin, disability, genetic information, membership in uniformed armed services, or any other class protected by applicable law. InterSystems is the engine behind the world's most important applications. In healthcare, business, government, and other sectors where lives and livelihoods are at stake, InterSystems is the power behind what matters. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 80 countries. For more information, visit InterSystems.com.