Clinical Lead Optometrist

+ Excellent package + career opportunity + Shared venture opportunity with initial low investment and great returns + Working Monday - Friday + 33 days holiday + Contributory pension scheme + GOC fees covered annually + Professional indemnity insurance + In-house CET & extra specialist domiciliary training + Opportunity to work for a value driven company where patient care is at the heart of everything we do - see better live better! The role of a Clinical Lead Optometrist is to lead, guide and motivate the team, inspiring them to be more and deliver exceptional person-centred eye care to patients throughout the region in line with Visioncall's purpose and values. At Visioncall we passionately believe that by improving levels of sight we can transform the lives of our patients by enabling them to see the world better. It's a big idea and it's the beating heart of everything we do. Everyone has a fundamental right to sight and live better see better. This purpose has been at the core of what Visioncall do for over twenty years. We are the leading home eye care company and consider ourselves fortunate to work in partnership with some of the biggest and brightest care home groups across the UK. With 10 practices across the UK, we are a small niche business employing around 250 staff. We have an exciting opportunity available for an experienced, ambitious and value driven Lead Optometrist to be responsible for leading from the front running clinics, setting and achieving benchmarks, following ethical prescribing polices and overseeing quality & compliance. Visioncall's ownership vision is a unique opportunity for local leadership teams to enhance their careers in healthcare management and to reap the rewards that come with practice ownership. Being part of a wider family with a strong support mechanism and track record gives a level of security far greater than "going it alone" and ensures a strong foundation for growth throughout the next 20 years. The local team will have total responsibility for the day to day running of the JVP, including the scheduling, the performance of eye tests, the administration, dispensing and delivery of glasses and any follow up repairs etc. Interested, we'd love to hear from you. Interested candidates will join our clinical teams for a shadow day where you are given a real in-sight into what we do. Plus, we'll pay you 220 for the day. For an informal chat to find out more please contact Lyndsay Johnston on 07795 592096. Visioncall is an equal opportunity employer. We embrace diversity and are committed to building a versatile environment for all employees. Main Accountability: + Leading, developing and growing the local business alongside the Operational Manager + Overseeing commercial and ethical practice including full NHS and Professional compliance + Building the brand locally aiming to be "The best practice in the region" + Work alongside the local Operations manager to deliver Customer Service Excellence + Handling complaints through the local business Responsibilities: + Professional Standards - oversee clinical standards, complete clinical supervisions, clinical audits and oversee clinical governance in the local practice. + Optometry Services - Setting the standard of delivery expected from the Visioncall service to all customers from both a commercial and clinical aspect. + Voice of the Customer - develop relationships with partners in local areas, meeting with care home managers to listen obtain feedback and problem solve customer queries to develop and innovate the service. + Commercial Performance - Optimise commercial performance in line with professional freedom and ethical practice through delivery of Visioncall Benchmarks. + Recruitment- Recruiting a high performing team, carrying out experience days, setting a positive culture to attract and retain staff. + Induction/Training and Development - Inducting and developing the field teams, Optometrists, Dispensing Opticians and Optical Assistants to deliver the Visioncall service. + Communication - following the communication structure to carry out daily, weekly and monthly meetings with the teams to share new processes, developments and new initiatives. + Planning - setting budgets and forecasts for the local practice, planning resources and reporting monthly on performance. + "Be More" - Developing a culture of "be more" within the local practice both on a customer service basis and clinical through CET events for registrants. + Complaints Handling - Following the complaints procedure to handle complaints at a local practice level with support from Central Support. + Health and Safety - ensuring that the practice meets all legal H&S requirements and staff are adequately trained. This will include COSHH, RIDDOR, Risk Assessments and Incident Reporting. + Equipment - oversee all practice equipment to ensure correct levels, condition and be involved in new equipment trials. + Complaints - resolving complaints at a loc