Technical Business Analyst

Global Relay ,
London, Greater London
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Job Description

We are looking for a Technical Business Analyst to join our London Product Management Team. The Technical Business Analyst will elicit business requirements, research and analyze complex systems and compile findings into formats stakeholders can use, and work with product management, architecture, engineering, and other teams to implement solutions. The Technical Business Analyst will primarily work with the Global Relay Message team establishing business and technical requirements for compliant collaboration and enterprise messaging services. You will be an integral member of the Global Relay Message product management team and will support managing product business requirements and product integration initiatives. You may also be required to participate in various agile meetings. Your Job: + Develop a deep understanding of the business problem, design, and architecture of our platform and hosted services + Work with senior stakeholders to clarify the vision, business value, and technical goals relating to assigned initiatives + Gather and analyze product, financial, and operational data relevant to validate the initiative and move it forward + Document requirements using various tools (gap analysis, user journeys, use case modeling, workflow modeling, conceptual domain modeling, etc.) + Identify key cross service dependencies relevant to the initiative + Identify key business and technical risks relevant to the initiative + Present and communicate findings to various technical and business stakeholders + Define initiative milestones, phases and elements + Support product management, architects, engineering, UI/UX, and other teams throughout the design and execution phases About You: + 3-5 years of experience as a technical business analyst or similar role + Strong requirements analysis, modeling, and documentation skills + Ability to communicate and collaborate effectively with both technical and non-technical individuals + Experience with enterprise grade SaaS solutions + Experience with domain modeling and object-oriented analysis & design (OOAD) + Resourceful, well organized, and strong time management skills + Experience with Agile and Scrum development methodologies + Degree in Engineering, Computer Science or related technical field Global Relay is the leading provider of cloud-based archiving, supervision, eDiscovery, and analytics to the global financial sector. We deliver services to over 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports over 50 data types, including email, instant messaging, Bloomberg, Thomson Reuters, social media, and mobile messaging. We've won major awards for our growth, management, and culture - including the Deloitte Fast 50 Leadership Award, Canada's 10 Most Admired Corporate Cultures, and the Deloitte-sponsored Canada's Best Managed Companies awards. Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in seven other cities across the world, including London and other major financial centers like New York and Chicago. We've recently expanded our London operations to better serve our UK and EU customers. Our brand-new, four-story EMEA headquarters at 45 Cannon Street (near St. Paul's Cathedral) features state-of-the-art amenities, a spectacular view of the city, and a conference centre for customer events. More importantly, it's the base of Global Relay's next major technical initiative, and where we will be building our next-generation products. We currently have over 450 employees worldwide, with plans to grow the London office significantly and have a 150-strong team in London by 2020. The Development team in London will work alongside our Business teams, solving complex and exciting business and technical problems. We provide fantastic opportunities to individuals passionate about business and technology. These opportunities include working alongside members of our senior leadership team, receiving mentoring from seasoned technology and business professionals, and doing business with the world's largest, most influential banks and enterprise organizations. To learn more about our business, culture, and community involvement, visit www.globalrelay.com. Think you're a great fit for this job? Apply today with your CV and covering letter. Job ID: GRDV628 Job Type: Permanent Full-Time

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