TTEC/TeleTech
,
Belfast, Antrim
French Speaking Inbound Sales and Support
Overview
Job Description
French Speaking Inbound Sales and Support TTEC , a global leader in customer experience with 50,000 employees in 80 countries and 5 continents! Why TTEC? We create exceptional experiences for every employee, every day! Our culture is values-based and offers state of the art training and coaching, professional development programs, and exciting opportunities to grow your career and aspire to more. Job description: In this position, you will be working for a major US startup company. Since going to market in 2018, its revolutionary product, which enhances health through sanitization, has been a phenomenal success. To help with its European success, we are building teams of bilingual professionals here at TTEC Belfast. It's an amazing opportunity to join a great team and grow with the company. What will your typical day look like? As a Bilingual Inbound Sales Representative, you will handle customer interactions and establish a relationship of trust with them to increase their level of satisfaction and confidence. Specifically, you will: handle incoming inquiries and sales orders from our customers in a positive and enthusiastic manner actively listen to customers to better understand their needs upsell, cross sell and objection handle preform basic troubleshooting to assist customers with issues propose products and services that meet their needs solve customer issues