Event Day Customer Service Representative

Rugby Football Union ,
Twickenham, Greater London

Overview

Job Description

We are currently accepting applications for Casual Event Day Customer Service Representatives to join the team ready for the new season. We will be running assessments for this position from September 2019 onwards, details of which will be provided nearer the time. Please apply now to register your interest. Twickenham Stadium is the Home of England Rugby, the headquarters of the Rugby Football Union and one of the foremost sports and concert venues in Europe. The stadium has a spectator capacity of 82,000 and the site includes a Marriott hotel, a Virgin Active leisure club, conference and banqueting facilities, a Rugby Store and office accommodation, all of which makes the stadium a 365-day-a-year business. This is a fantastic opportunity to be part of the action at Twickenham! We're looking for enthusiastic and outgoing individuals to join our Customer Service team as the face of the stadium on Event Days. Working on the outskirts of the stadium, you will be the first point of contact for our spectators as they arrive; directing them and providing helpful information to help create an enjoyable and memorable experience for all! Candidates must have good customer service skills, with the ability to communicate effectively. We're looking for people who can commit to the majority of 20 events per year, most of which will take place at weekends. You will be required to work between 8 to 12 hours per day with a variety of shifts between 6am and 12pm and will be provided with a hot meal. Full training and uniform will be provided to successful candidates.