hero Training Clubs | Front of House Assistants (full & part time)

Hero-wellbeing ,
Manchester, Greater Manchester

Overview

Job Description

About hero hero was formed to have a positive impact on individuals, companies and communities by supporting all types of healthy behaviour. We create technology and services. We believe in helping individuals focus on being the best version of themselves. Mission HELPING CREATE HEALTHY AND HAPPY COMMUNITIES. ONE UNIQUE HUMAN AT A TIME. Values Real | hero is a place where you can be yourself. Original, sincere and inclusive. Heart | We are in the helping people business. Ethics and sense of responsibility in everything we do. Achievement | Everyone can achieve. We are poised and ready to recognise every step forward. Playful | We are doing what we love and helping people find their thing. Relentless | We strive to be our best selves. Forever innovating and never settling. We make it happen. Together | We win together. Team, clients, partners and the community. About hero training club hero training clubs have been created to provide the very best in terms of design, facility, operation and services to enable every unique individual to improve their own wellbeing - together. Detailed thought has gone into every aspect of the clubs to ensure everyone gains the benefits they seek; from the 4 unique studios with their signature and carefully selected programmes all designed to provide outcomes, through to the curated additional services within the wellness hub area. A club where everyone can belong. About the Role To truly deliver such an exciting and innovative club, we need the most inspiring, engaged and credible team. People who truly have a passion for all things health, fitness and wellbeing and gain huge personal satisfaction from helping others on their own journeys. As part of the Community Team you will deliver the highest levels of hospitality and service at front of house at all times to create experiences and outcomes that will make people want to come back - time and time again and feel they truly belong. Success in the Role Ability to deliver the highest levels of hospitality at all times Being truly customer focussed with the desire to help people Outstanding team and customer feedback To be immersed fully in the product offering across the studios and the wellness hub What Makes a hero Employee Someone who lives our values; with natural alignment to our mission and purpose. A positive, resilient, versatile and outcome focused human, who is conscientious and loves the shared wins of working in a close team. Has the ability to WOW people, with a real enjoyment in helping others.