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IGL Recruitment
,
Newcastle-under-Lyme, Staffordshire
E-commerce Sales & Customer Support
Overview
Job Description
We have an exciting opportunity to work with a new and progressive business in the mobile device market. Meelie Mobile is a new mobile device recycling brand that launched last year and has already become renowned for its high level of customer care and value. Key Accountabilities: * Accurately manage 3rd party selling platforms to maximise sales whilst supporting our brand. * Accurately manage and develop the inventory and sales performance through use of multi-channel software. * Produce internal reporting to assist in business development. * Produce accurate and timely communication for our customers through telephone calls, email, post and social media. * Maintain the Meelie Mobile consumer relationship by providing a first-class level of customer service. Knowledge, Skills/Qualifications & Experience * Previous eCommerce experience with Amazon and eBay managing high volumes of SKU's. * Ideally 2+ years managing large online platforms. * A keen eye for detail and accuracy. * Experience with Linnworks multi-channel stock control software. * Experience within a technical ecommerce role. * Microsoft Excel proficient, with the ability to create reports. * Ability to prioritise work. * Self-motivated with the ability to work alone and part of a team. * Adaptability with a positive attitude. What we can offer: The E-commerce Sales & Customer Support role offers a competitive salary working with an innovative business where progression within the company is available and encouraged where desired. To find out more, click 'apply now' to submit your details for consideration. Please attach your CV with your application.