Analytical Services Manager - Cosmetics

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2019, Eurofins generated total revenues of EUR 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description * To act as an interface between the customer and the laboratory in the reporting and interpretation of Test Report in the Product Testing Categories. * To assist and advise on the selection of appropriate tests, act as the principal contact for customers, and coordinate the service between the laboratory and the customer. * To follow up on sample status, reporting and interpretation of results. * Advise customers on appropriate testing regimes based on current legislation and industry practice. * To organise the relevant testing and coordinate with the internal or partner lab. * Provide a high level of internal and external customer care. * Manage UK mailboxes to ensure all initial queries are recorded. * To prepare and update quotations for existing customers. * To support the sales team in the identification of customers' needs and recommendation of testing requirements. * To have a sound understanding of chemistry, substances and mixtures and how these principles can be applied to the relevant legislation. * Keep up to date with current techniques, topics and legislation that order to advise Eurofins and its customers on accurate implementation of their requirements. * To review product labelling with reference to legislative requirements and produce comparative reports. * To create and maintain appropriate report templates as legislations and standards change. * Provide weekly updates on the on-hold progress across the business lines. * To have a sound understanding of cosmetic, toy or detergent product testing and the application of relevant legislation. Qualifications * Broad understanding of chemistry and/or consumer product manufacturing processes. * To have a sound understanding of cosmetic, toy or detergent product testing and the application of relevant legislation. * Practical knowledge of commercial laboratory operations * Effective communication skills both written and oral. * To be able to communicate highly technical material to different levels within the business and to gain the confidence of the client. Additional Information As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible. Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful. Qualifications: Broad understanding of chemistry and/or consumer product manufacturing processes. To have a sound understanding of cosmetic, toy or detergent product testing and the application of relevant legislation. Practical knowledge of commercial laboratory operations Effective communication skills both written and oral. To be able to communicate highly technical material to different levels within the business and to gain the confidence of the client. Responsibilities: To act as an interface between the customer and the laboratory in the reporting and interpretation of Test Report in the Product Testing Categories. To assist and advise on the selection of appropriate tests, act as