Retail Security Support Officer

An excellent opportunity has arisen for a Retail Security Support Officer to join Kingdom Services Group Ltd, working at a supermarket in Cheadle Heath, SK3 area. In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development. Hours: Various hours and shifts as and when required. up to 45 hours per week. Shifts as per site requirements. Monday to Saturday 13.15 - 21.15, Sunday 09.00 - 16.00. Pay rate: £8.90 per hour Person Specification: * A valid SIA licence or applied for / Own transport * A full five year checkable employment history * Excellent customer service skills * Previous experience in a similar role is desirable * Surveillance skills * Excellent communication skills are required both written and verbal * Have a good level of judgement professionalism * IT skills Responsibilities * Project a smart, efficient and helpful image with appropriate uniform * Provide Reassurance for Staff and Customer's safety * Interact positively with Customers * Deter Theft and Criminal Damage within the store * Completing reports by recording observations, information, occurrences, and surveillance activities * Working as part of a team to fulfil customer requirements * Dealing with any difficult situations that arise in a safe and professional manner * Comply with the Assignment Instructions at all times Examples of our fantastic colleague welfare includes: - • Great people management • Pension and real time access includes Perkbox (a bunch of freebies) • A real career pathway • Professional development training / via Skills centre • Company award scheme • Awards & Commendations • Colleague Zone web portal At Kingdom we take pride in our ability to develop our employees beyond their starting role within the company. Working in partnership with Skill Centre we will make sure you meet all the requirements for your role as well as using existing funding programmes to open up a whole host of career opportunities for you. The qualifications on offer include courses such as First Aid, Customer Services, Team Leading and Conflict Management to name but a few and you will be supported on your training journey with access to the latest e-learning software and equipment.