NECS - Supervisor

NECS - SPAR Supervisor Contract Type: Temporary Hours of work: 16 hours Location: Tynemouth Rd, Wallsend NE28 0EA Salary: Competitive Job Overview A Bit About Us Initially a family run business founded in 2000 by Naveen Vadhera and Ashok Vadhera. They developed an ambitious award winning strong regional business with a strong trading and entrepreneurial culture. The Company rapidly expanded, incorporating additional services such as Post offices, and the stores soon became the heart of local communities. In 2016 the business was sold to James Hall &Co to benefit from the advantages that a corporate business can bring, such as buying power, distribution links etc. More About the Role As a Supervisor you will be expected to assist the Management team in ensuring the store is operating effectively and to the highest of standards. Your role is to provide excellent customer service and also monitor staff to ensure they are following your lead. In the absence of management, you will be required to carry out a full managerial role. Here's What You Can Expect to be Doing * Maximise sales by delivering excellent customer service * Controlling costs and waste * Controlling and replenishing stock levels * Maintaining security within the store according to Company procedures * Key holder duties * Ensuring that all store standards including customer service, health and safety, food hygiene are maintained * Ensure legal compliance according to Company policies and procedures * To maintain up to date administration in accordance with existing procedure * Carry out a managerial role in the absence of management A Few Things About You * Excellent interpersonal and communication skills * Product Knowledge is essential * Be helpful and friendly and feel comfortable working with the public * To be enthusiastic, committed and self motivated * Adopts a 'can do' attitude to challenging situations * Have a flexible approach to working hours * To be able to work as part of a team but also on their own initiative * Previous experience in retail is essential * Supervisory experience is preferred but not essential * Able to managers others effectively * GCSE Maths and English at grade C or level 4 (or equivalent) * Why choose NECS? We are introducing progressive changes to improve the business operation because the way we do things is vital to our success. We are passionate people determined to do whatever is necessary to make our customers happy. What's in it for you? * Holidays * Pension * Uniform * Long service awards * Training and development * Employee Assistance Programme