Product Content Strategist

Coople ,
London, Greater London
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Overview

Job Description

We're Coople, and we make flexible work rewarding. Our products match thousands of motivated flexible workers with companies looking for skilled temporary staff. With a growing list of clients and workers throughout London and Switzerland, we're currently on the lookout for a Product Content Strategist to join our design team and help ensure our products meet the needs of our users. This position can be based either in London or in Zurich. About the role The role will involve working closely with designers, researchers and product managers to shape our user interfaces. You will be working on creating clear and concise content that successfully connects the dots between products and platforms. This is a UX-focused role which requires an understanding of how language can positively impact the design process. It is not a marketing or social media position. As the sole content strategist, you will get to work on ideas and features that will impact thousands of users across our three core products: Coople : Used by thousands of flexible workers to find and apply for opportunities that not only fit their schedule, but can provide them with new skills and rewarding work experiences. Coople Hire : Our app for employers that allows a wide range of companies to post jobs and hire workers on the go. Coople Web : The web experience for employers where they can get an overview of their jobs, create new ones, review applicants and more. What's involved? As part of the design team, you will take ownership of content across our platform and carry out a wide range of tasks including: * Managing the localisation process. Our products are used by workers and clients across the UK and Switzerland, so you will be guiding and managing a team of international freelance translators to ensure the content is consistent in multiple languages. * Contributing to the development of new features and working to improve existing ones * Close collaboration with the design and research team. * Providing UX feedback to designers to ensure content is front and centre of all design considerations * UX writing that achieves content consistency * Defining information architecture and navigation across all products * Upholding the product tone of voice, as well as making enhancements to it * Working with qualitative and quantitative research to inform your process * Contributing to the design system to give everyone at Coople the opportunity to create consistent content that speaks to our users. Your experience * Product-focused content strategy work. Around 5+ years of experience * A background of working with designers and researchers * Demonstrated ability to maintain content standards * An understanding of user-centered design principles * Content advocacy experience is also a bonus. Especially if you can demonstrate how you positioned content towards the start of the design process * Experience writing language that responds to the needs of the audience. We invite you to send us a portfolio to complete your application (through a link or by email). Your portfolio should outline the product work you have done. Portfolios with UI content, as well as examples of structuring product content will be especially welcomed. What you can expect * A collaborative environment where the committed team works together to meet the needs of our users * The opportunity to learn by tackling interesting content and design challenges that impact thousands of users * The chance to build strong and lasting relationships with your teammates within a culture that is continually improving its design principles * Support to ensure your work has a direct impact on the user experience. Apply for this Job

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