Profitability Lead

Stuart is a leading last-mile delivery platform that connects small and big businesses to a fleet of geolocalised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions. We work across verticals with retailers, grocery stores, restaurants and eCommerce merchants to enable smarter transportation models. Our beautiful office is located in a co-working space Fora Space, 71 Central Street London EC1V 8AB. Were looking for a Profitability Lead to join our fast-growing (now 50+) London Operations team reporting to Charles Bridge, Head of Business Operations. No two consecutive days at Stuart are alike: your goal will be to lead the Profitability team within Business Operations; to provide advanced profit, revenue and courier income management tools for operational and commercial teams; and to lead profitability strategies across the UK. Responsibilities * Own Stuarts profitability processes for the UK business including supply and demand forecasting, courier incentives and commercial pricing strategy * Create and deliver on profitability and courier pay improvement strategies and projects in coordination with operational and commercial teams * Understand the innovative operational models that Stuart is launching to serve new clients and their growing needs, ensuring profitability from day one * Keep senior management informed of ongoing profitability results and maintain profitability forecasts * Collaborate with other countries on international profitability or commercial projects * Work with Data and Product teams to ensure long term profit strategies are captured in Stuarts roadmap * Manage a growing team of three analysts within Business Operations Requirements * 4+ years of work experience in a relevant area such as consulting, finance or analytics, including building and managing teams in high-velocity operational environments * Strong analytical skills, financial acumen and commercial sense * Strong organisational skills including the ability to influence stakeholders to adapt processes or adopt new tools * Superior research, analytical and quantitative skills, with a deep understanding of profitability and statistics * Exposure to Python or other major programming languages is a plus * Experience designing and implementing models and algorithms to compute and execute optimal outcomes at scale * Fearless about testing different approaches, even if it means making mistakes along the way Benefits * Competitive salary and bonus * Lunch paid for every day (in value up to 10) at work and all the free drinks/snacks you can handle * Monthly gym allowance (in value up to 40) to use in any gym or for any sport class - a healthy mind in a healthy body! * Annual company offsite Ibiza last year! * Private health care provided by AXA (including dental and optical) * Pension taken care of through a partnership with Royal London * Work in an international, dynamic and passionate environment with a great company culture. * Lunchtime sports: frequent yoga, meditation, 5 a side football & squash Logistics for a sustainable world. That is the mission at the heart of Stuart Delivery. While customer expectations around the delivery experience are skyrocketing, cities are limiting traditional logistics methods to improve congestion, pollution and liveability. The convergence of these two trends means that a disruptive approach to last-mile delivery is not a nice-to-have but rather an inevitability. Stuart sits at the crossroads of the future, using our best-in-class proprietary dispatch technology to connect small and big businesses alike to a shared fleet of geolocalised couriers. The result? Efficient, reliable, eco-friendly delivery to help retailers to meet their customers demands. We launched in 2015 with a big vision and a handful of clients. Five years later, couriers on our platform complete tens of millions of deliveries annually for the biggest brands across retail, eCommerce, grocery and food. Stuart is an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.