Concierge Supervisor

Axis Group Services Limited ,
Woking, Surrey

Overview

Job Description

Introduction: Established in 1994, Axis Security has grown to become one of the UK's leading security companies. Axis Security offers a wide range of professional security services which include manned guarding, reception services, mobile patrols, key holding, remote monitoring, and security systems. Axis Security has been named Security Guarding Company of the Year at the 2018 Security Excellence Awards (SEA) years. Axis Security also won the award for ACS Champion of the year in 2017 for its commitment to raising standards and creating a safer environment. We are an 'Equal Opportunities' employer. Job title: Concierge Supervisor Location: Woking Borough Council Role Purpose: To protect our client's premises from criminal activity and to ensure the safety and wellbeing of all those within by protecting them from verbal and physical abuse. Role Requirements: Pay: 9.86 per hour Hours: 56 hours per week - Monday to Thursday 08:00 to 20:00 - Friday 08:00 to 16:00 Our Security Officers are required to comply with the 'Assignment Instructions' to provide a safe and secure environment. They must show a high visibility security presence, but also have a warm friendly welcoming manner to all who attend the site. They will be expected to undertake a collection of security duties, including control access and egress of contractors and visitors. Carry out patrols and report potentially dangerous plant readings. Induct new visitors to site with health and safety induction. Welcome and host visitors to site liaising with site staff. Uniform and relevant training will be provided. Specific Duties: -Supervising a team of two -Liaise with Customer for day today activities -Ensure smooth running for the Site -Ensure meeting rooms are set up for meetings and events -Attend and supervise events To be suitable for this role you must meet all of the following criteria: - Be smart and well presented at all times - Have an SIA SG/DS/CP license and SIA CCTV license. - Be polite, helpful and diligent, with a 'can do' ethos - Have excellent communication skills, both written and verbal - Be able to provide the highest standard in customer service - Have previous experience in the security industry - Be flexible and reliable to meet the role requirements - Have a calm personality capable of controlling difficult situations - Be able to work without supervision and also as a member of a team - Have a full five year checkable work history and required documentation to be vetted