Operations/Care Manager

Home Instead Senior Care ,
Kendal, Cumbria
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Job Description

Company Description Established in 2018 and recognised by the Care Quality Commission as 'Outstanding', we're very proud of our team and our well-earned reputation for providing exceptional quality care and support. Because of our growing reputation, we are expanding rapidly throughout the South Lakes area. This role offers great career prospects and the chance to be part of a strong, supportive, friendly team providing the very best home care services for older people who wish to remain happily, safely and independently at home. All our visits with clients are for at least an hour and our CAREGivers visit the same clients providing consistency and the opportunity to develop, meaningful, trusting and long term relationships. Job Description We are looking for a highly skilled Manager to join our team. This is a varied and challenging opportunity with a growing franchise business. The person we are seeking will have a strong background in many of the following areas: 1. People management (ideally managing a remote team) 2. Organisation and planning skills 3. Customer service 4. Relationship building 5. Achievement of business growth Ideally some experience of working in a regulated industry where compliance with legal and regulartory requirements is required. To be successful you will need to be: able to work under pressure flexible and responsive to the business needs (including participating in an on call rota) commercially aware have strong influencing skills confident with common IT systems Home Instead Senior Care is the world's leading provider of non-medical and companionship services for older people. Our office was established in 2018 and has an excellent reputation in our local community. We are rated "Outstanding" by the Care Quality Commission and client reviews have rated us 10/10 on homecare.co.uk. We also have a 5 star employer award. This role will play a vital part in helping us to take our business to the next level. If you have a passion for caring and a desire to use your transferrable skills in a role which will give you real job satisfaction, we would love to hear from you. The role is based at our office in Kendal, Cumbria and the successful candidate will be required to visit team members and clients across the South Lakes area so will need to have a driving license and access to a vehicle. Qualifications Minimum of 4 years management experience Additional Information What we offer Primarily, job fulfilment; a great place to work in a great team with great career opportunities making a huge difference to the lives of our older clients! Our salary package starts at 30,000 dependent on experience. 28 days holiday including Bank Holidays. Pension scheme. Company Discount Scheme Employee Assistance Scheme Training, development and career opportunities. If you would like to forge your future with an exceptional care company that's really going places then please apply now by pressing the apply now button, or calling us on 01539 267220. Alternatively you can apply by writing a covering letter explaining why you think you may be the right person for the job and attach your CV. If you do not provide a covering letter, you will not be considered for an interview. Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role will close early therefore please do not hesitate to submit your application. This is a full-time, permanent post. All appointments are subject to a satisfactory DBS check and references. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure. Qualifications: Minimum of 4 years management experience Responsibilities: We are looking for a highly skilled Manager to join our team. This is a varied and challenging opportunity with a growing franchise business. The person we are seeking will have a strong background in many of the following areas: 1. People management (ideally managing a remote team) 2. Organisation and planning skills 3. Customer service 4. Relationship building 5. Achievement of business growth Ideally some experience of working in a regulated industry where compliance with legal and regulartory requirements is required. To be successful you will need to be: able to work under pressure flexible and responsive to the business needs (including participating in an on call rota) commercially aware have strong influencing skills confident with common IT systems Home Instead Senior Care is the world's leading provider of non-medical and companionship services for older people. Our office was established in 2018 and has an excellent reputation in our local community. We are rated "Outstanding" by the Care Quality Commis

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