National Engineering Manager (Sky Account)

Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description Job objectives and responsibilities * To oversee the delivery of Engineering and Facilities Management services to a portfolio of locations for a major client based Nationally. Ensuring profitability, cash collection and building long lasting, loyal client relationships. * Overall leadership of a team of Engineering Managers who have overall responsibility for operational and service delivery. The role requires the National Engineering Manager to own and grow the P&L for the business area and develop a motivated team that is passionate, lives by service excellence and quality performance management, as well as the capability to maximise value add, synergies and future opportunities. * Lead from the front, prioritise spending time with team members, customers and vendors. * Effectively manage and develop further a team of Engineering managers. * Responsible for managing a budget. Expected to exceed budget performance through revenue growth and increased cost control discipline. * To ensure that Quality, Health, Safety and Environmental standards are not only implemented but championed. * Facilitate and contribute to customer focused Quarterly Business Reviews as trusted advisor Engineering and Facilities Management * Responsible for working closely with the Account Management team to develop contract growth strategies process to ensure that it provides long term stability both from an operational and financial perspective. * Undertake responsibilities for the collating, prioritisation and direction of the designated MITIE personnel and sub-contractors to perform maintenance and project tasks effectively, efficiently and safely. * Liaison with client including regular site meetings nationally (Requires travel) * To complete regular site inspection to ensure the site is maintained and paperwork is completed * Ensure PPM accuracy, completion and are returned on time. * To ensure the company Health and Safety policy is adhered to. * To provide support to the onsite service desk and Contract Manager in the efficient use of labour and materials by co-ordinating all planned maintenance work across the designated portfolio. * Undertake responsibilities for the collating, prioritisation and direction of the designated MITIE personnel and sub-contractors to perform maintenance and project tasks effectively, efficiently and safely. * To provide support to the onsite service/help-desk and Contract Managers in the efficient use of labour and materials by co-ordinating all planned maintenance work across the designated portfolio. Main duties * To ensure all work related documentation is completed accurately and on time * To understand and comply with contract policies and procedures * To comply with all Health and Safety policies and procedures * To attend and fully participate in training and appraisal activities as required including booking any training needs required by the engineers. * To undertake additional duties in line with capabilities as required to support the Engineering Managers * Provide advice and assistance to engineering staff and onsite staff when required. * To ensure ppm's are completed on time and within SLA's/KPI's- updates via meeting to the wider time * To supervise and monitor works in accordance with Quality procedures. * Communicate with clients on a regular basis to ensure correct levels of customer care/relationship building. This includes regular meetings where needed and following up with meeting minutes. * Complete all allocated works in a timely fashion ensure completion for invoicing is communicated in line with procedures. * Checking all subcontractor and engineers quoted works as and when supplied to the service desk making sure they are accurate and have enough information to justify the works being carried out. * Make sure adequate cover is arranged to cover static engineers for Training, Sickness and Annual leave and ensuring contractual obligations are met consistently. * this role requires national travel Qualifications * A Degree is preffered in Mechanical, Electrical engineering or building services * Member of a Goverment body Electrical Qualifications * Electrical NVQ 3 * City & Guilds 17th or 18th Edition IEE Wiring Regulations Mechanical Qualifications * C+G Heating and Ventilation (7188) and (6188) (Optional) * C+G Plumbing and Domestic Heating (6189) (Optional) * L8 - Water Hygiene (Optional) Health and Safety Qualifications * IOSH Managing Safely (Optional * Must be able to complete an Enhanced Disclosure in line with the Contract requirements