IQVIA Translations- Vendor Manager

IQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. IQVIA Translations- Be a part of the journey IQVIA invite you to join our new, specialised Life science Translation team, IQVIA Translations. This is a unique opportunity to be a part of our ground-breaking start-up business, influencing processes and strategy from the outset and seeing the results of your input. You will be a part of a global team with exciting long-term career opportunities. So, if you have an entrepreneurial spirit and a passion for Linguistics, this could be the role for you. The Role Responsible for recruiting linguists, building strong relationships with them and aligning the number of available resources with business objectives. The Vendor Manager is responsible for selecting and recruiting a number of linguists as well as building strong relationships with them and the IQVIA Translations Services team. He or she will be part of an international team of dedicated language experts delivering high-standard translation services. The Vendor Manager enjoys working in a dynamic and fast-paced environment and is a strong team player and communicator who always remains result-oriented. Outstanding networking and problem-solving skills will allow this person to play a key role in the effectiveness and success of IQVIA Translations Services operations. The Vendor Manager will communicate information to the Operations Director and the Head of Operational Excellence as well as to internal and external stakeholders as appropriate. Your Responsibilities will include: * Be a strategic partner in delivering on translation time and cost effectiveness commitments to clients * Manage relationship with existing linguists, select additional linguists and keep all linguists engaged with IQVIA Translations Services * Work with project managers to identify resource gaps as well as anticipate the recruitment of new resources in line with project assignments and business objectives * Test resources, negotiate rates, set up onboarding sessions and maintain relevant performance metrics. * Act as a link between team leaders, project managers and linguists * Be the financial point of contact for linguists to manage cost reports and funnel cost related feedback. * Work closely with team leaders and the Head of Operational Excellence to track linguist performance and implement initiatives to meet and exceed language effectiveness requirements in order to ensure that all budget and deadline requirements are met. Required knowledge, skills and abilities: * Bachelor's degree, ideally in a linguistic, business or HR field or at least 4 years of experience in vendor management in the language services industry. * Proven experience working with databases of freelance linguists, managing assignments, contracts and payments * Proven experience in project management, including analysis of risks, benefits, priorities and trade-offs * Proven experience working with projects involving large amounts of content on an ongoing basis * Experience designing and developing new processes and tools * Experience working in international environments * Excellent verbal and written communication skills, and strong interpersonal and presentation skills at a cross-functional level * Continued attention to detail and accuracy * Organization and self-motivation with strong time management skills and ability to independently handle a variety of requests at the same time and work well under pressure * Ability to deal with ambiguity and change effectively and constructively * A sound understanding of translation and localization processes and workflows is a strong asset * Fluency in one or more non-English languages is a strong asset * Experience working with a language services provider is an asset * A sound knowledge and understanding of translation technologies & best practices is an asset The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Join Us Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients. Forge a career with greater purpose, make an impact, and never stop learning.