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Delaney & Bourton
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Durham, Durham
Systems Accountant / Finance System Support
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Job Type: Full-time |
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Overview
Finance System Support Specialist Durham, North East Excellent Permanent Salary Benefits As the Finance Application Support Analyst, you will be working in a fast paced and demanding environment where you will become a subject matter expert for the support and troubleshooting of our finance system. The role requirements are spent ensuring that our business applications run smoothly, that the end users understand how to operate them effectively and efficiently. The role will also assist in the upgrade to a new financial system in the near future. We are looking for someone who has come from a finance background that is interested in becoming an SME within a Finance IT support team of a large well-known organisation. Responsibilities: Provide excellent customer service in all aspects, customer facing, telephone and helpdesk. Support Finance team on resolution of support calls. Work with other In-house development / infrastructure teams. Work on internal customisation of software. Capture and validate business requirements. Writing detailed specifications. Help improve finance business processes. Supporting the implementation of a new finance solution. Produce detailed reports for users. Key Skills Required: First class customer service, either over the phone, face-to-face or in group sessions Demonstrable knowledge of the finance domain, with a good understanding of finance buzz words, such as purchase ledger, debit/credit and balance sheet Good understanding of technology and systems - with a passion for upskilling in this area Please contact Tom Delaney & Bourton for further information