Infrastructure Engineer for Mobile Computing

Infrastructure Engineer (Mobile Computing) Package: £Competitive 3% Flex Fund 4% matched Pension Benefits Location: Gloucestershire Bring your Mobile Computing expertise to us and in return we’ll give you an amazing career with growth and learning opportunities. Come and work for one of the best kept secrets in I.T The company Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is a trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges. The day job Currently looking for an Infrastructure Engineer within Mobile Computing to work on a major secure UK security client site and build / deploy laptops and other mobile devices (e.g. Tablets) as well as providing 2nd line hardware support to mobile devices as a result of incidents. This is a large and complex site, with critical projects in flight on behalf of the UK Defence sector, and therefore proposes the challenge of the highest level of compliance with security procedures within tasks such as; secure wiping of laptops and USB sticks, auditing, updating, and reaccreditation of mobile devices, as well as preventative maintenance, ITIL based service management processes, support to the Desk side Support team, and fault diagnosis, update and administration of all things mobile Essential skill Vocational/Diploma/Associate Degree (technical field) Formal electrical/electronic qualification - HNC or equivalent Experience as a laptop/desktop hardware support engineer Strong communication and analytical skills Strong customer service skills, focused on meeting customer needs Complex service delivery experience, preferably in a Multi-Vendor environment Knowledge and experience with ITSM/ITIL Reference model Security Clearance It is essential that you are eligible to obtain and hold DV Security Clearance to work in this position Reasons why you should apply to us We’re big - really big. With that comes career growth opportunities - we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk about. We have an enviable client list - we work with some of the biggest names out there We ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count Our goal is to disrupt the market, not just follow the status quo Sustainability is really important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application.