Senior Technician- Information System Administrator

LA International Computer Consultants Ltd International House, Festival Park, Stoke-on-Trent ST1 5UB 01782 203040 Page 1 PROJECT DESCRIPTION - SUMMARY OF REQUIREMENTS Introduction NATO Communications and Information Agency The Agency was established on 1 July 2012 as part of a NATO reform, but its predecessors have been supporting Allied operations long before. Today, NATO is in the midst of a fundamental transformation in the way it performs its mission by more effectively exploiting information technology and reforming its business processes. We acquire, deploy and defend communications systems for NATO's political decision-makers and Commands; we are on the frontlines against cyber-attacks, working closely with governments and industry to prevent future debilitating attacks LA International Computer Consultants Ltd LA International has worked directly with NATO and the majority of Systems Integrators, Defence Primes and Consultancies that work within the NATO market for over a decade. This has enabled them to support a significant percentage of NATO projects and programmes which gives them an unparalleled insight into the Sector. LA International has been appointed as a Prime supplier to the NCI Agency through the Advisory and Assistance Services Framework (A&AS), a contract that enables them to call off Project / Programme Management, Administration & HR, Commercial, ICT, Scientific, Engineering, and Military functional expertise in order to support essential NATO operations. Requirement Summary RFQ: 4619-0 Job Title: Senior technician - Information system administrator FSDM - shift worker Location: Northwood Required Security Clearance: NATO Secret Start Date: 06 July 2020 End Date: 31 December 2020 Requirement Description Under the direction of the Section Head MSS Functional Services and Database Management (FSDM) (NSO OMS 0010) the incumbent will perform duties such as the following:  Assists in the administration of services for a variety of command and control information systems, e.g. MCCIS (Maritime Command and Control Information System) Joint Tactical Chat (J-Chat), TACSAT, Email, TOPFA S, LOGFAS, ICC, NIRIS, AirC2IS, Core-GIS, MSA, NCOP and as directed.  Works as part of a team providing 24/7 support of services as directed.  Works closely with the OPSCEN and the Centralised Service Desk as directed in support of ITIL processes as implemented within the Agency.  Delivers, activates and maintains end user applications as directed.  Executes patch management procedures as directed to maintain up to date and correctly supported Functional Services.LA International Computer Consultants Ltd International House, Festival Park, Stoke-on-Trent ST1 5UB 01782 203040 Page 2  Performs other duties as may be required. Skills and Experience The IWC should:  Have a very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.  Experience of Configuration Management and Service Asset Management.  Knowledge of any of the following NATO Functional Services; NCOP, Core GIS, TOPFAS, LOGFAS, AirC2IS, NIRIS.  ITIL v3 foundation certificate.  Prior experience of working in an international environment comprising both military and civilian elements.  Knowledge of NATO responsibilities and organization, including ACO and ACT. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015. This job was originally posted as www.totaljobs.com/job/89940179