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Coventry Building Society
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Coventry, West Midlands
Assistant Procurement Analyst
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Salary: £20k - 23k per year |
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Overview
About The Role Coventry Building Society is officially second in The Sunday Times list of the best big companies to work for in the UK We currently have an exciting opportunity for someone to join our multi awarding winning Procurement function as an Assistant Procurement Analyst working on the Coventry Online Goods and Services (COGS) Help Desk. COGS is the Society’s Source to Pay application and an integral part of the Society’s procurement process. This really is a fantastic opportunity for someone that is looking to expand their skills and knowledge within the society and gain some real procurement experience and insight In the role you’ll provide 1 st line functional and operational support to the CBS COGS user community and to CBS 3 rd party suppliers for the COGS system. You’ll investigate, diagnose and retain ownership of the calls until a resolution is confirmed. You’ll perform detailed, in depth trend analysis on faults, issues, or problems in order to pro-actively intervene and improve service. In addition you will produce and manage reports for procurement and the wider Society; therefore you will need to be highly analytical with the ability to design, build and maintain management information reporting. You’ll have excellent problem solving skills with the ability to articulate a plan, develop and execute new working tools, track and measures results. About You You’ll have proven experience working within a fast paced customer service environment ideally working on a help desk or similar. The ability to communicate with stakeholders at all levels is essential as you will provide support to the wider business. Experience using Microsoft packages, specifically excel is mandatory with experience of P2P or ERP systems being preferred although it is not essential (training will be given). If you have the necessary experience, a drive to succeed and want be part of an organisation that our employees are proud to work for, then please do not delay in making an application.